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Peakon
Last Updated: 2024-01-26
FAQ: Why Didn't I Receive a Digest Email?

FAQ: Why Didn't I Receive a Digest Email?

Organizations can choose whether their leaders should receive digest emails daily when they have due notifications or as a dashboard summary at the end of the round. See Concept: Digest Email Notifications for more information.

Automatic Digest Email

You receive the daily digest email if all conditions are true at 06:00 UTC when the email triggers.
  • You're in an access control group that's active.
  • The access control group that you're in has access to dashboard enabled.
  • Your dashboard meets the data visibility threshold.
  • You have due notifications.

End of Round Digest Email

You receive the end of round digest email if all conditions are true at 06:00 UTC when the email triggers.
  • You're in an access control group that's active.
  • The access control group that you're in has access to dashboard enabled.
  • Your dashboard meets the data visibility threshold.
  • Your dashboard has gone through the recalculation process of strengths and focus areas.