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Peakon
Last Updated: 2026-07-24
Set Up Bob Integration

Set Up Bob Integration

Security:
  • Administrator
     access in Peakon.
  • Required access in Bob.
Create the API token on HiBob with these permissions:
  • Full employee read
  • Employee fields read
  • Employee update
You can synchronize worker data between Peakon and Bob, enabling you to:
  • Create a new employee in Peakon when you onboard an employee in Bob.
  • Mark employees as inactive in Peakon when terminated in Bob.
After setting up the integration, you can set up real-time updates or manually initiate a sync whenever needed. When you manually initiate a sync, it can take up to 30 minutes to complete.
Employees that have a future start date can only receive surveys after their start date has passed. Employees with a future termination date can only receive surveys until their termination date.
The Bob integration updates employees through bulk updates. As a safeguard, Peakon rate limits these bulk updates from HiBob to 750 requests per minute.
Custom fields on Bob must match the attribute name on Peakon. Peakon only supports these custom field types from Bob:
  • Text area
  • List
  • Employee reference
  • Date
  • Text
  • Number
Workday Peakon production tenant only supports connections with a production environment. Sandbox environments are not supported and return an error. Always use a valid service user token from your Hibob production environment when setting up the integration in Peakon.
  1. In Peakon, navigate to
    Administration
    Integrations
    Other Integrations
    .
  2. Select
    Bob
    .
  3. Click
    Connect
    .
  4. Enter your values in the
    Service User ID
     field.
  5. Enter your values in the
    Service user token
     field.
  6. Click
    Connect using API Service User
    to proceed to the sync configuration page.
  7. (Optional) Click
    Synchronize now
    to complete a one-time data sync.
  8. (Optional) Set up automatic synchronization.
    1. On Bob, create a new Webhook API subscriber, enabling all events except the table entry options.
    2. Add the unique URL from the integration page on Peakon.
    3. On Peakon, enter the Bob Webhook API in the
      Webhook secret
       box.
    4. (Optional) Enable the option to synchronize phone numbers.
You can use the
Export to CSV
 button on integration audits to export the latest 5,000 records of integration event audit logs in CSV format.