FAQ: Why Does the Same Comment's Manager List Change Between 2 Dashboards?
A comment can have slight differences in the manager names that display in its manager list. This difference is due to some of the listed managers not meeting the confidentiality thresholds in one of the 2 dashboards.
Overview
The list won't display the names of managers whose segments haven't met the confidentiality settings that your organization has set. This can change from one segment to another. Generally there are 2 confidentiality based scenarios:
- Too few responses: The manager's segment hasn't met the visibility threshold within the dashboard you're in, because too few of their employees provided a response.
- Too similar to another segment: The manager's segment is too similar to another segment that you can access, with too few unique employees across the 2 similar segments. In such cases, 1 of the 2 similar segments (Example: the manager's segment) won't be visible in your dashboard to avoid deduction of the few unique employees.
In both confidentiality-based scenarios, the manager's name isn't visible in the comments of their direct reports when you display them. If the manager's segment doesn't meet the confidentiality thresholds in one dashboard, it doesn't necessarily mean that they haven't met those thresholds in another dashboard.