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Administrator Guide
Last Updated: 2024-10-18
Troubleshooting: Student Sponsor Contracts

Troubleshooting: Student Sponsor Contracts

Students and administrators can't view anticipated sponsor contract disbursement.

The contract doesn't have a disbursement schedule. Without a disbursement schedule, the contract doesn't disburse until the first day of the academic period.
  1. Access the
    Find Student Sponsor Contracts
     report.
    2. Security:
    Reports: Student Sponsor Contracts
     domain in the Student Financials functional area.
  2. Select the contract to edit.
  3. Select
    Student Sponsor Contract
    Edit
     from the related actions menu of the contract.
    4. Security:
    Manage: Student Sponsor Contracts Processing
     domain in the Student Financials functional area.
  4. Add a Disbursement Schedule.
  5. Select
    Student Sponsor Contract
    Disburse
     from the related actions menu of the contract.
    6. Security: Configure the
    Student Disbursement Payment
     business process and security policy in the Student Financials functional area.
  6. Access the
    Find Anticipated Payment Display Rules
     report to review the display rules for your academic unit and level.
    Security:
    • Set Up: Student Payments
       domain in the Student Financials functional area.
    • Set Up: Disbursement
       domain in the Financial Aid functional area

You can't refund an overpayment to the Sponsor.

The
Refund Sponsor Overpayment to Student
 check box in the
Create Student Sponsor Contract
 task is cleared.
After you record and deposit a payment, and reduce a contract line, you need to place the excess funds on-account to enable refunding to the sponsor.
  1. Access the
    Create Custom Report
     task.
    2. Security:
    Custom Report Creation
     domain in the System functional area.
  2. From the
    Data Source
     prompt, select the
    Student Sponsor Payments
     business object.
  3. Click
    OK
    .
  4. In the Columns tab, select
    Student Sponsor Payment
     from the
    Field
     prompt.
    This enables you to find the relevant student sponsor payment.
  5. (Optional) In the Filter tab, select filters to narrow down the search results.
  6. Click
    OK
     and
    Run
    .
  7. Select
    Student Sponsor Payment
    Apply
     from the related actions menu of the relevant student sponsor payment.
    8. Security: Configure the
    Student Sponsor Payment Application
     business process and security policy in the Student Financials functional area.
  8. Enter the amount the payment was reduced by in the
    Amount to Place On-Account
     field.
  9. Click
    Submit
    .