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Administrator Guide
Last Updated: 2025-06-27
Write Off Student Charges

Write Off Student Charges

You can write off past due charges that you've deemed noncollectable to account for them properly. You might consider charges to be noncollectable when:
  • You can't contact the student.
  • The debt is extremely old.
  • A collection agency fails to recover the payments.
  • The collections are otherwise not worth pursuing.
  1. Run the
    Find Students with Past Due Charges
    report.
  2. From the related actions menu of a student in the search results, select
    Financials
    Write Off Student Charges
    .
  3. Click
    OK
    on the pop-up that displays.
  4. On the
    Write Off Student Charges
    page, select a
    Writeoff Reason
    .
    You can select from writeoff reasons that have a usage of
    Student Financials
    .
  5. In the grid at the bottom of the page, select a charge to write off.
  6. Click
    OK
    .
Workday generates accounting for the writeoff, and you can use the
Find Student Charges Writeoff
report to track it.
When you write off all of the student's past due charges, they no longer display on the
Find Students with Past Due Charges
report.
Based on your
Student Charges Writeoff Event
business process, the writeoff may need to be approved before Workday can run subsequent processes.
(Optional) If the student is in collections, remove them by changing the student's collection status to
Inactive
.