Troubleshooting: Award Disbursement

Administrator Guide

This topic provides strategies for diagnosing and resolving this award disbursement issue:

For help with resolving other award disbursement issues, see Reference: Disbursement Eligibility Conditions.

Eligible awards don’t disburse during the Student Nightly Job Orchestration.

To manually award disbursement, run the

Run Student Financial Aid Processes by Period

report.

To fix the nightly disbursement issue for students without holds or associated account errors:

Cause	Solution
The Student Nightly Job Orchestration isn’t configured.	Access the Maintain Financial Aid Disbursement Job Process task. In the grid, add academic periods and the days you want disbursement to run in the Student Nightly Job Orchestration. Click OK , then Done .
The Disbursement date control isn't configured for the Student Nightly Job Orchestration.	Access the Maintain Academic Period Date Controls task. In the Academic Period Date Controls grid, select the Override? check box in the Disbursement End Date row. In the corresponding Override field, enter the new anticipated disbursement date. Click OK , then Done .