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Administrator Guide
Last Updated: 2023-06-23
Steps: Set Up Mass Student Holds

Steps: Set Up Mass Student Holds

You can automatically apply holds to groups of students at once, rather than applying holds to 1 student at a time.
  1. Select
    Apply Student Hold
    from the
    Access to Segments
    prompt.
  2. (Optional) Edit Domain Security Policies for the
    Mass Operation Management
    domain.
    Grant your segment-based security group
    View
    and
    Modify
    permissions in the System functional area.
  3. Create custom reports to define criteria for your mass operation for applying holds.
    1. Select
      Advanced
      for
      Report Type
      .
    2. Build a report from any of these data sources:
      • Academic Records
      • Financial Aid Records
      • Student Charges
      • Student Course Registration Records
    3. Select filters to define the student population to apply mass holds for.
    You can use calculated fields in the report. When you run the report, make sure it runs within 5 minutes; otherwise, it'll stop running.
    Security:
    Custom Report Creation
    domain in the System functional area.
  4. Access the
    Mass Operation Management
    task.
    As you complete the task, consider:
    Option Description
    Mass Operation Type
    Select the
    Apply Student Hold
    mass operation.
    Workday displays this option only if you're a member of the segmented security group.
    Input Report
    Select the custom report that you created.
    Workday doesn't display temporary custom reports in the
    Input Report
    field.
    Security:
    Mass Operation Management
    domain in the System functional area.
  5. As you complete the
    Mass Operation Configuration
    section, consider:
    Option Description
    Hold Reason
    You can see only the hold reasons that you have permission to view.
    Hold Types
    are based on the Hold Reason.
    Security:
    Access Hold Reasons
    domain in the Action Items and Holds functional area.
    Reassign Criteria
    When you schedule the hold, select whether you want to reapply the hold to the student in future.
    When you select
    Never
    , the hold applies only once when the student meets the same conditions. Workday excludes students who had the same hold type and hold reason applied in the past from this mass action.
    Context
    The
    Applies to All
    option applies the hold to the students across all institutions and all records.
    You can hide this option using the
    Edit Tenant Setup - Student
    task if you don’t want to enable holds to apply across your entire tenant.
Upon meeting the hold criteria, Workday:
  • Applies the holds to the students who meet the criteria.
  • Sends a notification to resolve or remove the hold, if you've configured notifications.
Run the
Mass Operation Management Runs
report to review the conditions when Workday will apply mass student holds.