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Administrator Guide
Last Updated: 2026-06-12
Steps: Set Up Student Holds

Steps: Set Up Student Holds

Holds enable you to block a process for a student, such as registering for classes or receiving financial aid. You can block multiple processes using 1 hold reason. You can also apply the hold type to all applicable institutions, a selected institution, or the student's academic record.
When you apply holds to students, you also need to configure Workday to remove those holds. This includes holds with a hold type of
Full Registration
,
Registration Add
, or
Silent Full Registration
, as the standard academic period you select only determines the start date of the hold.
  1. (Optional) Access the
    Create Student Hold Reason
    task.
    Provide justification for a hold that you apply to students. In the
    Applies to Hold Types
    prompt, select the type of process that you want to block.
    Security:
    Set Up: Hold Reasons
    domain in the Action Items and Holds functional area.
  2. Configure business processes to apply holds to 1 student.
    You can add the
    Apply Student Hold
    service step to these business processes:
    • Ad-Hoc Action Items Event
    • Continuing Student Onboarding
    • Deceased Student Event
    • Federal Verification Event
    • ISIR Action Items Event
    • Non-ISIR Ad-Hoc Action Items Event
    • Professional Judgment Event
    • Student Charges Writeoff Event
    • Student Distribution Event
    • Student Onboarding Event
  3. Configure business processes to remove student holds.
    You can use these service steps:
    Step
    Business Process
    Remove Student Hold
    Any business process to which you can add the
    Apply Student Hold
    service step.
    Remove Student Holds
    Request Student Appointment Event
    Remove Student Hold Reason
    Change Program of Study Event
  4. Configure a mass operation to apply holds to multiple students at once.
  5. Configure a mass operation to remove holds for multiple students at once.
  6. Configure automatic holds for students with past-due balances.
  • Manually add and remove holds for a student from the related actions menu of their student profile.
  • View student holds when you access the:
    • Find Students with Holds
      report.
    • Action Items and Holds profile group of a student's profile.