Troubleshooting: Academic Plans

This topic provides some of the common issues, causes, and solutions for troubleshooting academic plans.

Missing Course When Creating Academic Plan Template

The

Course

prompt on the

Create Academic Plan Template

task is missing the course that fulfills the configured academic requirement.

Cause	Solution
The First Available date configured for the course definition is after the Effective Date of the academic plan template.	Update the First Available date of the course definition so it's available on or before the Effective Date of the academic plan template. Find the academic plan template that's associated with the student's academic plan on the Edit Academic Plan task. Security: Manage: Academic Planning domain in the Academic Advising functional area. Access the Find Academic Plan Templates report and select the Program of Study for the student. Security: Set Up: Academic Plan Templates domain in the Academic Advising functional area. Select the Academic Plan Template and view the Effective Date field. Access the Find Course Definitions report. Security: Manage: Curriculum Management domain in the Student Records functional area. From the Related Actions of the applicable course, select Course Definition Edit . View the First Available date. If necessary, edit the date so that it is on or before the effective date of the academic plan template.

Cause

Solution

The

First Available

date configured for the course definition is after the

Effective Date

of the academic plan template.

Update the

First Available

date of the course definition so it's available on or before the

Effective Date

of the academic plan template.

Find the academic plan template that's associated with the student's academic plan on the

Edit Academic Plan

task.

Security: Manage: Academic Planning
domain in the Academic Advising functional area.

Access the

Find Academic Plan Templates

report and select the

Program of Study

for the student.

Security: Set Up: Academic Plan Templates
domain in the Academic Advising functional area.

Select the

Academic Plan Template

and view the

Effective Date

field.

Access the

Find Course Definitions

report.

Security: Manage: Curriculum Management
domain in the Student Records functional area.

From the

Related Actions

of the applicable course, select

Course Definition

Edit

View the

First Available

date. If necessary, edit the date so that it is on or before the effective date of the academic plan template.

Course Prompt is Empty for a Requirement on the Academic Plan

The

Course

prompt on the

Create Academic Plan

task is empty for an academic requirement.

Cause	Solution
The Effective Date for the academic requirement is after the Declare Date for the student. Workday searches for courses that satisfy requirements and the requirements version is in effect as of the student's matriculation or declare date.	Add a new version for the academic requirement that's on or before the student's declare date. Review the student's Declare Date on the Overview report of the Academics profile group for the student. Security: Student Data: Program of Study domain in the Academic Advising and Student Records functional areas. Access the Edit Academic Requirement task and search for the requirement. Security: Manage: Academic Requirements domain in the Academic Advising functional area. From the Related Actions on the Edit Academic Requirement task, select the academic requirement link. Click Add New Version and enter an Effective Date that's on or before the student's declare date.

Cause

Solution

The

Effective Date

for the academic requirement is after the

Declare Date

for the student. Workday searches for courses that satisfy requirements and the requirements version is in effect as of the student's matriculation or declare date.

Add a new version for the academic requirement that's on or before the student's declare date.

Review the student's

Declare Date

on the

Overview

report of the Academics profile group for the student.

Security: Student Data: Program of Study
domain in the Academic Advising and Student Records functional areas.

Access the

Edit Academic Requirement

task and search for the requirement.

Security: Manage: Academic Requirements
domain in the Academic Advising functional area.

From the

Related Actions

on the

Edit Academic Requirement

task, select the academic requirement link.

Click

Add New Version

and enter an

Effective Date

that's on or before the student's declare date.

Unable to View Register From Plan Button on Academic Plan

Although there's courses added to the student's plan that displays

Ready to Enroll

, the

option isn't available on the

Academic Plan

report on the student's profile.

Cause

Solution

Either 1 or both of these conditions aren't met:

The course isn't published.

The course isn't selected in the academic plan.

Verify that the course is published and the course is planned.

Access the

Find Course Section Definitions

report and search for the course section.

Security: Manage: Curriculum Management
domain in the Student Records functional area.

From the

Related Actions

of the course section, select

Activity Offering

Publish

. This option isn't available if the course is already published.

Click

Update Plan

to edit the academic plan for the student and ensure that the course is included in the plan.

Security: Manage: Academic Planning
domain in the Academic Advising functional area.

Academic Plan Error: Plan the Co-Requisite for this Course

When attempting to save an academic plan, this error message displays:

Plan the Co-Requisite for this course

Cause

Solution

There are corequisites configured for the effective-dated version of the course definition. Workday prevents students from registering for this course without the corequisite courses.

Verify whether there are courses that students must take along with the course.

Access the

Find Course Offerings

report and search for the course definition.

Security: Manage: Curriculum Management
domain in the Student Records functional area.

Select the course section link that's effective-dated for the relevant academic period.

Review the

Co-Requisite Courses

field to confirm whether there are corequisites configured for the course.