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Administrator Guide
Last Updated: 2023-06-23
Create Recall Reactions

Create Recall Reactions

  • Create a recall for items.
  • Configure the
    Recall Reaction
     business process and security policy in the Inventory and Procurement functional area.
  • Security:
    Process: Recall – Reaction
     domain in the Inventory and Procurement functional areas.
You can create and track reactions to a recalled item that affects other areas of your business. You can route recall reactions to appropriate responders so they can take action on affected items.
  1. Access the
    Create Recall Reaction
     task.
  2. As you complete the task consider:
    Option Description
    Company
    You can select multiple companies to route recall reactions to. Each company get its own line on the reaction.
    Inventory
    Enter instructions for Inventory specific responses to the recall. Inventory transactions related to the item on the recall display on the response item lines.
    Par Location
    Enter instructions when the recall affects par locations and par items. Workday displays the associated par location on each item line on the recall response.
    Purchase Order
    Enter instructions for any responses to the recall for purchase orders. Any purchase orders associated with items on a recall display on recall response lines.
    Issues
    Enter instructions for any responses to the recall on issue transactions. Workday displays the associated issue transaction on the recall response item lines.
When you select
Create Response
, Workday sends a response notification to appropriate workers.
Access the recall responses on the
Find Recall
 report.