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Administrator Guide
Last Updated: 2023-06-23
Recall Responses

Recall Responses

  • Create an item recall.
  • Create reactions to the recall.
  • Configure the
    Recall Response
     business process and security policy in the Inventory and Procurement functional areas.
  • Security:
    Process: Recall – Response
     domain in the Inventory and Procurement functional areas.
Use recall responses to record actions that workers take on recalled items. Workers can use these tasks to take appropriate actions to items affected by a recall, and process the response:
  • Edit Recall Response – Inventory
  • Edit Recall Response – Issue
  • Edit Recall Response – Par
  • Edit Recall Response – Purchase Order
  1. Access the appropriate
    Edit Recall Response
     task.
  2. As you complete the
    Details
     section consider:
    Option Description
    Responder
    Workday populates this field based on the users you add to each recall response task on the business process. You can assign a new responder here when you edit a response.
    Task Details
    The worker instructions for the recalled item, that you add on the recall reaction.
  3. (Optional) Add any attachments to the response.
Review and close the recall.
Create an ad hoc recall response for actions that you miss in the recall reaction.