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Administrator Guide
Last Updated: 2026-03-13
FAQ: Year-End Tax Reporting (CAN)

FAQ: Year-End Tax Reporting (CAN)

How do I edit or correct year-end forms once the tax year is over?
Access the applicable
Corrections Preview
report for the form and make the necessary edits or corrections.
For detailed instructions on correcting year-end forms, see: Steps: Set Up, Audit, and Print Year-End Corrections (CAN).
Which address does Workday use for employees on T4, T4A, T4A-RCA, RL-1, and RL-2 forms?
The address Workday uses for employees on these forms depends on what usage you indicate for each address you add for a worker. Use the
Change Contact Information
task to select usage for employee addresses (both work and home). You can view an employee's address usage on their worker profile.
Example: If you select
Payroll Tax Form
as a usage option for an employee's work address, Workday uses that address on these forms. If you don't choose that option for the employee's work address, Workday looks for the next option where you selected
Paycheck
.
Use this table to view the hierarchy of usage.
Address
Usage
Home
International Assignment
Home
Payroll Tax Form
Work
Payroll Tax Form
Home
Paycheck
Work
Paycheck
Home (Primary)
Mailing
Home
Mailing
Work (Primary)
Mailing
Work
Mailing
Home (Primary)
Work (Primary)
Business Location
For Workday to use an employee's international address on these forms, create an international assignment event for the worker using the
Start International Assignment
task.
When can employees access tax documents through self-service?
Once you create the year-end forms, tax documents become available on the date you select for the company on the
Publish Employee Canada Year End Tax Documents
task.
How do we unpublish year-end tax documents once employees can access them through self-service?
Access the
Override Employee Self Service Year End Tax Documents Availability Date
task. Select the affected companies. Override the
Availability Date
that you selected on the
Publish Employee Canada Year End Tax Documents
task for the companies.
Workday removes the documents from self-service, even though employees might have already accessed their forms. This task is only available for companies, not individual workers.
How does Workday determine the Payroll Account Number (PAN)?
The Payroll Account Number (PAN) is 15 characters and identifies the company account. The PAN consists of the 9-digit business number,
RP
, and the 4-digit reference number. You can configure the:
  • Business Number
    in the
    Tax IDs
    tab on the
    Edit Company Tax Details
    task.
  • Reference Number
    in the
    Reference Number Criteria Assignment
    tab on the
    Edit Company Federal CAN Tax Reporting
    task.
Example: The business number for your company is 123456789. The reference number for full-time employees at your company is 0001, and for part-time employees with no benefits is 0002. The PAN is 123456789RP0001 for full-time employees, and 123456789RP0002 for part-time employees.
Can I create year-end forms if a worker has a missing Social Insurance Number (SIN)?
For missing SIN, Workday populates 9 zeroes for a worker in these year-end forms. Workday also populates 9 zeroes for the integration files. It’s the employer's responsibility to inform Service Canada if the employee hasn't provided a SIN:
  • NR4
  • T4
  • T4A
  • T4A-RCA
  • RL-1
  • RL-2
For invalid SIN, Workday delivers a critical warning to alert you that the number doesn’t pass the validation and you must enter a valid SIN on these year-end forms:
  • NR4
  • T4
  • T4A
  • T4A-RCA
  • RL-1
  • RL-2
Workday also delivers warnings for invalid characters entered on year-end forms to support your compliance with the Canada Revenue Agency. See Reference: Year-End Data Requirements.
How do I configure default dental benefit codes?
At the company level, use the
Maintain Dental Benefits Recipient Code Configuration
task to configure dental benefit code rules for workers and terminated workers' T4 and T4A forms.
At the worker level, use the
Override Dental Benefits Recipient Code for Worker
task to override the company-level default value for a worker's access to employer-offered dental benefits.