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Administrator Guide
Last Updated: 2023-07-14
Troubleshooting: Deduction Taken Twice for a Worker in a Pay Period

Troubleshooting: Deduction Taken Twice for a Worker in a Pay Period

This topic provides strategies for diagnosing and resolving issues that cause a deduction to be taken twice for a worker in a single pay period.
Cause
Solution
You didn't configure the deduction for proration.
Define a proration method for the deduction.
Security:
Set Up: Payroll (Calculations - Payroll Specific)
 domain in the Core Payroll functional area.
  1. Access the
    Edit Deduction
     task.
  2. In the
    Calculation Details
     section of the
    Effective Dated
     tab, select a proration method that isn't
    None of the above
    .
  3. In the
    Related Calculations
     grid, select the related action menu of the related calculation. Ensure that the proration method is consistent with the proration method for the pay component.
  4. Edit the related calculation proration method.
You didn’t configure the deduction with eligibility criteria that prevents double-counting.
Example: You have a worker who received a regular and off-cycle payment in the same period. The deduction was taken from both payments because you didn’t apply eligibility criteria to it.
Prevent the deduction with no proration from resolving twice.
Security:
Set Up: Payroll (Calculations - Payroll Specific)
 domain in the Core Payroll functional area.
Some events, like terminations, create subperiods. By default, Workday resolves the full amount in each subperiod. Add eligibility criteria to the deduction so that it doesn’t resolve in all subperiods. To confirm that a pay result has multiple subperiods, select
Payroll
Pay Calculation Results for Worker
 from the worker's related actions menu. A
Sub Period (if partial period)
 column displays the subperiod begin and end dates, when subperiods exist.
  1. Access the
    Edit Deduction
     task.
  2. In the Criteria section, add a row to the
    Worker Eligibility
     grid, and select 1 of these logic calculations from the Worker Eligibility prompt on the same row as other criteria:
    • Pay Component Not Previously Paid in Period
    • Pay Component Not Previously Paid in Period (by Company)
    Putting all conditions on the same row requires all conditions to be true for the deduction to resolve.