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Administrator Guide
Last Updated: 2023-06-23
Troubleshooting: Ongoing Pay Inputs Stopped for Loan Repayment Deductions (USA)

Troubleshooting: Ongoing Pay Inputs Stopped for Loan Repayment Deductions (USA)

Cause
Solution
The worker repaid the loan balance or there was another payroll input that decreased the loan balance.
Security:
Reports: Pay Calculation Results for Worker (Results)
 domain in the Core Payroll functional area.
  1. From the related actions menu of the worker's pay result, select
    Payroll Result
    View
    .
  2. In the
    Others
     grid, find the pay component for the loan.
  3. Verify the
    YTD
     amount against the
    Input Amount
     of the loan.
    If the amounts are identical, the worker has repaid the loan in full.
The worker has multiple loans and you haven't defined a calculation worktag for each loan.
You can't add worktags to existing deductions. Create a new deduction to configure worktags on it.