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Administrator Guide
Last Updated: 2024-01-26
Troubleshooting: Proration

Troubleshooting: Proration

Workday doesn't prorate workers' pay after benefit changes.

Workday doesn’t create multiple subperiods in response to midperiod benefit changes.
Cause
Solution
Workers have midperiod benefit changes that need an adjustment to a specific amount for the period where the changes occur.
Add Payroll Input for Workers.
Add one-time payroll inputs to adjust the amount paid in the relevant period.
Workers have midperiod benefit changes that take effect in the next pay period.
Create Enrollment Event Rules.
Configure the enrollment event rule to pay workers for the period after they meet eligibility.

Workday doesn't prorate workers' pay after they move from hourly to salaried positions.

The earning eligibility is based on the pay rate type, and changes occur midperiod. Workday doesn't create multiple subperiods for earnings based on midperiod position changes.
Configure the earning to prorate based on a midperiod change in compensation.
    Security: These domains in the Core Payroll functional area:
    • Process: Run Batch Calculations (Pay Calculation)
    • Set Up: Payroll (Calculations - Payroll Specific)
  1. Access the
    Edit Earning
     task.
  2. Select your country from the
    Country
     prompt.
  3. Select
    Compensation Change
     from the
    Events Causing Pay Component Proration
     prompt.
  4. Access the
    Run Pay Calculation
     task.

Unable to edit the proration type for leaves of absence on the Maintain Payroll Proration Override report.

Cause
Solution
There are in-progress pay or retro pay results.
Security:
  • Process: Run Batch Cancel (Pay Cancel)
     domain in the Core Payroll functional area.
  • Process: Run Batch Cancel (Retro Cancel)
     domain in the Core Payroll functional area.
  • Set Up: Tenant Setup - Payroll
     domain in the System functional area.
  1. Access the
    All Pay Results Blocking Tenant Proration Option Change
     report to identify in-progress results.
  2. For pay results, from their related actions menu, select
    Pay Calculation
    Cancel
    . For retro pay results, access the
    Run Retro Pay Cancel
     task.
You change the
Proration Type
 prompt from
Gross to Net
 to
Pay Component
, and run and complete payroll or retro.
Cancel a Completed On-Cycle Payroll.
For retro pay results, access the
Cancel Retro Complete
 task.