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Administrator Guide
Last Updated: 2024-12-13
Concept: Cancel a Completed Retro Pay Calculation

Concept: Cancel a Completed Retro Pay Calculation

You can use the
Cancel Retro Complete
task to cancel a completed retro pay calculation for pay groups or pay run groups when:
  • No on-cycle payroll processes are running for any pay groups.
  • The pay groups or pay run groups have a
    Completed
    or
    Completed with Exceptions
    status.
  • No other pay groups have retro results with an
    In Progress
    status.
  • You haven't included the differences in completed payroll.
Workday recommends that you use this feature sparingly to avoid unexpected results when you already closed the ledger period. Example: You can use this feature for errors that affect a large population within a pay group whose retro results are complete.
When you need to cancel retro results that you completed at different times, you must cancel them in reverse completion order, including any completed on or off-cycle payroll as well. Example: You complete two separate retro pay calculations, then run and complete a payroll calculation that includes the completed retro calculations. You find inaccuracies in the first set of retro results and want to cancel them. You must first cancel the completed the completed payroll calculation, and then run
Cancel Retro Complete
and
Run Retro Pay Cancel
for the second retro pay calculation before doing the same for the first completed retro pay calculation.
When you cancel completed retro results, Workday changes the status of canceled completed retro pay results to
In Progress
.