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Administrator Guide
Last Updated: 2024-09-20
Provide Tenant Access to Customer Central Users

Provide Tenant Access to Customer Central Users

  • A Customer Central Administrator Account to add Customer Central Users.
  • Customer Central Users must have a valid, corresponding, active account in each of the tenants you're granting access to.
  • Customer Central Users who need to migrate with Object Transporter must already be part of the Migration Administrator security group in both source and target tenants.
After you add tenants to Customer Central, you can provide individual users with access to the added tenants. To migrate using Object Transporter, users you add must already be part of the Migration Administrator security group in both source and target tenants.
  1. Sign in to Customer Central as a Customer Central Administrator.
  2. Access the
    Manage Tenant Access
     task.
    Workday displays the tenants that you added to Customer Central along with the descriptions you provided for them.
    If you enrolled a tenant but it doesn't display here, log a case to ensure that the EMS tags for the target tenent are correct. Use the case type Production Support Request > Integration Tools > Customer Central.
  3. At the
    Users
     prompt for each tenant, enter the names of the users who need access. You don't need to add Customer Central administrators. They have access to all tenants.
    Match this user name to the individual's account ID in other tenants. To use Configuration Catalog or Object Transporter, Customer Central requires that an individual have the same account ID across tenants.