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Administrator Guide
Last Updated: 2024-09-20
Create Customer Central Security Administrator Accounts

Create Customer Central Security Administrator Accounts

Customer Central requires a Security Administrator account to manage security settings. A Customer Central Security Administrator account has access to a unique set of features, unrelated to those of a Customer Central Administrator or a Customer Central User account. Example: You can use the Customer Central Security Administrator account to control which users can migrate Security Configuration Packages. The Account doesn't have data migration or configuration permissions.
  1. Sign in to Customer Central as wd-tenantowner. Use the password Workday provided.
    If you've already created your first Customer Central Security Administrator, sign in with that account.
  2. Access the
    Create Security Administrator
     task. As you complete the task, consider:
    Option Description
    Is this user a Workday certified implementer?
    Leave this check box clear.
    Without this implementer account type, Customer Central Security Administrators can't initiate these tasks from Customer Central but can do so from other tenants:
    • Create Configuration Package
    • Create Security Configuration Package
    User Name
    Follow the Customer Central account naming convention:
    first.last-sec-admin
    The name you use for this account must be unique from any other tenant account names. Customer Central Security Administrators must securely access a unique set of features unrelated to those of Customer Central Administrators or Users.
Create at least 1 backup Customer Central Security Administrator account.