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Administrator Guide
Last Updated: 2024-09-20
Create Customer Central Administrator Accounts

Create Customer Central Administrator Accounts

Customer Central requires an administrator account to manage user accounts. If you create a Customer Central Administrator account to manage users, you don't have to create a Customer Central user account for yourself.
  1. Sign in to Customer Central as wd-tenantowner. Use the password Workday provided.
    If you've already created your first Customer Central administrator, sign in with that account.
  2. Access the
    Create Customer Central Administrator
     task. As you complete the task, consider:
    Option Description
    Is this user a Workday certified implementer?
    If the user is a Workday certified implementer, select this check box. Otherwise, leave this check box clear.
    Without this implementer account type, Customer Central administrators can't initiate these tasks from Customer Central but can do so from other tenants:
    • Create Configuration Package
    • Create Security Configuration Package
    User Name
    Match this user name to the individual's account ID in other tenants. To use Configuration Catalog or Object Transporter, Customer Central requires that an individual have the same account ID across tenants.
Create at least 1 backup Customer Central administrator account.