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Administrator Guide
Last Updated: 2023-06-23
Concept: Confidential Feedback

Concept: Confidential Feedback

Workday enables you to configure feedback visibility using domain security policies and the
Maintain Feedback Setup
 task. Confidential feedback and private feedback are mutually exclusive; feedback can be 1 or the other but not both. Confidential feedback can be anonymous.
Everyone with access on the
Worker Data: Confidential Feedback
 domain can view confidential feedback, except the feedback subject. Managers typically use confidential feedback for career development purposes. The ability to give or request confidential feedback is only available on these business processes:
  • Give Feedback
  • Get Feedback on Worker
To enable confidential feedback, add roles to the
Worker Data: Confidential Feedback
 security domain in the Performance Enablement functional area. Example: Add roles such as managers and HR partners.
Use the
Maintain Feedback Setup
 task options to determine who can request confidential feedback on the
Get Feedback on Worker
 business process. These options are mutually exclusive. Do 1 of these actions:
  • Clear the
    Disable Confidential Feedback
     check box in the
    Get Feedback
     section so the feedback requestor selects whether the feedback is confidential.
  • Select the
    Enable Confidential Feedback for Give Requested Feedback
     check box in the
    Give Feedback
     section so the feedback giver selects whether the feedback is confidential.

Feedback Sharing

Depending on your settings for confidential feedback, Workday displays different
Feedback Sharing
 options for the feedback requestor and feedback provider. Workday displays feedback sharing options for the
Give Feedback
 task only when giving feedback to a single recipient. When giving feedback to multiple recipients, Workday doesn't display feedback sharing options.
This table illustrates the effects of the
Give Feedback
 options on the
Maintain Feedback Setup
 task.
Check box Selection
Feedback Task or Step
Feedback Sharing Options Displayed
Disable Confidential Feedback
 cleared
Give Feedback
 task
Feedback provider (single recipient only):
  • Don't share with
     [
    recipient
    ]
  • Share with
     [
    recipient
    ]
  • Share with others
Disable Confidential Feedback
 selected
Give Feedback
 task
Feedback provider (single recipient only):
  • Share with
     [
    recipient
    ]
  • Share with others
Both:
  • Disable Confidential Feedback
     selected
  • Disable Private Feedback
     selected
Give Feedback
 task
Feedback provider: no options displayed.
Enable Confidential Feedback for Give Requested Feedback
 cleared
Give Requested Feedback
 step
Feedback provider: no options displayed
Enable Confidential Feedback for Give Requested Feedback
 selected
Give Requested Feedback
 step
Feedback provider:
  • Don't share with
     [
    recipient
    ]
  • Share with others
This table illustrates the effects of the
Get Feedback
 options on the
Maintain Feedback Setup
 task.
Check box Selection
Feedback Task or Step
Feedback Sharing Options Displayed
Disable Confidential Feedback
 cleared
Get Feedback on Worker
Feedback requestor:
  • Don't share with
     [
    recipient
    ]
  • Share with others
Disable Confidential Feedback
 selected
Get Feedback on Worker
Feedback requestor: no options displayed
You're an HR Administrator at Global Modern Services and want to use confidential feedback to drive workers' career development. You clear the
Disable Confidential Feedback
 check box on the
Get Feedback
 section of the
Maintain Feedback Setup
 task. You then add the Manager security group to the
Worker Data: Confidential Feedback
 security domain and the business process security policy for
Get Feedback on Worker
. Managers at GMS can now request confidential feedback about their direct reports using the
Get Feedback on Worker
 task. Their direct reports can't see confidential feedback on themselves.
Aparna is an engineer at Global Modern Services. Aparna's manager, Joe, wants to hear about Aparna's performance on a recent project she's been working on with Irene, a different manager. Joe doesn't want Aparna to see the confidential feedback. Joe uses the
Get Feedback on Worker
 task to request feedback about Aparna from Irene. In the request, Joe selects the
Feedback Sharing
 option not to share Irene's feedback with Aparna.