FAQ: Change Job

This topic is relevant to the legacy change job experience. We plan to retire this topic in a future release.

Enhanced User Interface for Change Job

What happens if I don’t uptake the new enhanced user interface for change job templates?: We made the decision to make the Change Job enhanced user interface the single default experience for all users because the new experience not only matches current functionality but it significantly extends job change capabilities. The new Change Job experience is a much more seamless and user-friendly experience and it streamlines the entire process from start to finish. We've seen that the new user experience has proven to both reduce time to transact and increase completion rates.
For customers who have:
Not adopted
Change Job Templates:
Workday will automatically migrate your current Change Job
business process into the necessary change job templates configured with the new user experience. Certain domain security configurations will be automatically converted. Additional review by your Administrator will be required to ensure capabilities meet current security requirements.
Adopted
Change Job Templates
but have not adopted the new user experience: Workday will automatically convert existing templates to use the new user experience. Customers will need to evaluate their security setup to make changes that align with their business needs.
Why is the Enable Enhanced UI for this Template check box grayed out?: On the
Maintain Change Job Templates
task, you either need to:
Select an initiating action.
Remove
Location after Change
from the
Select Editable Fields for Start Page
prompt.
Why doesn’t the Position field show up on templates with the enhanced user interface enabled?: In the enhanced user interface for Change Job, we only display the
Position
field when you can edit it. The
Position
field is visible when:
The
Position
field is included in the change job template.
There’s an open position in the supervisory organization.
The initiator has access to the proposed supervisory organization, such as through the Manager or Cost Center Manager roles.
The
Move Position
check box isn't selected.

If these conditions aren’t met, then Workday defaults the current position and doesn't display the
Position
field. For change job templates without an enhanced user interface, Workday displays the
Position
field even if there are no open positions for the supervisory organization.
Where is the Attachments section?: Change Job no longer has an
Attachments
section because it follows the standard business process framework. Any existing Change Job templates that you'd created that only contained the
Documents
section are no longer accessible. You must configure the
Attachment Settings in BP Toolbar
in order to include attachments in your Change Job transactions.
See Steps: Enable Attachments on an Individual Business Process.
Why is the old experience showing up when I start a job change through Workday Recruiting?: If an internal candidate is moving to a new supervisory organization, Workday uses the Request Transfer
initiating action. If you haven't configured a change job template for Request Transfer
with the enhanced user interface enabled, Workday uses the old Change Job experience. If the internal candidate is moving within your own supervisory organization, we use the Change Job
initiating action. If you haven't configured a change job template for Change Job with the enhanced user interface enabled, Workday uses the old Change Job experience.
What security configuration should I have for the new user experience?: For the new user experience, the Change Job business process uses a combination of the following to determine the change job information displayed to a user:
Business process security policy.
Template configuration.
Access to proposed supervisory organization.
Configuration of optional fields.
Localization settings.
Security domain configuration for these domains, including view and modify access:
Staffing Actions: Change Job Date and Reason
.
Staffing Organizations: Header
for the Change Organization Assignments
business process.
Worker Data: Collective Agreements
for the Assign Employee Collective Agreement
business process
These compensation domains for the Propose Compensation
business process:
Add Compensation Plans: Add Allowance
Add Compensation Plans: Add Bonus
Add Compensation Plans: Add Calculated
Add Compensation Plans: Add Commission
Add Compensation Plans: Add Hourly
Add Compensation Plans: Add Merit
Add Compensation Plans: Add Period Salary
Add Compensation Plans: Add Salary
Add Compensation Plans: Add Stock
Add Compensation Plans: Add Unit Salary
Compensation Change: Allowance
Compensation Change: Bonus
Compensation Change: Calculated
Compensation Change: Commission
Compensation Change: Compensation Basis Details
Compensation Change: Future Changes
Compensation Change: Guidelines
Compensation Change: Hourly
Compensation Change: Manage Compensation Basis
Compensation Change: Merit
Compensation Change: Period Salary
Compensation Change: Salary
Compensation Change: Stock
Compensation Change: Total Base Pay
Compensation Change: Unit Salary
What type of help text can I configure on Change Job?: You can configure business process step help text, and QuickTips through the Guidance Workspace report. You can't configure help text for section groups, because section groups don't exist on the new change job experience. We plan to retire the Change Job template on the
View Business Process Template
report in a future update. We recommend that you use one of the other methods for configuring help text for Change Job. See Steps: Set Up and Manage the Guidance Workspace.

Article: Get Ready for the Enhanced Change Job Experience with 2025R2

Next Level: Preparing for the New Change Job User Interface