Setup Considerations: Staffing
You can use this topic to help make decisions when planning your configuration and use of key staffing features. It explains:
- Why to set them up.
- How they fit into the rest of Workday.
- Downstream impacts and cross-product interactions.
- Security requirements and business process configurations.
- Questions and limitations to consider before implementation.
Refer to detailed task instructions for full configuration details.
What It Is
Staffing features in Workday enable you to create jobs, manage your workforce, and report on a range of employment details to guide decisions in your organization.
Business Benefits
With staffing features, you can:
- Flexibly manage employees during onboarding, job changes, additional jobs, assignments, and termination.
- Report on a range of details to inform your decisions.
- Track staffing and employment details that your organization requires.
- Track and generate contracts and agreements to help comply with regulatory requirements.
- Process staffing events in bulk, such as hires and terminations, reducing manual effort.
Use Cases
You can use staffing features to:
- Create a job catalog to group your jobs into families.
- Create job requisitions to track requirements for positions.
- Hire employees and contingent workers into jobs and positions.
- Transfer, promote, or change job details for workers.
- Create employment agreements to outline conditions of employment for pre-hire contracts.
- Create and renew contracts for employees.
- Assign country-specific notice periods and probation periods to employees.
- Set up unions and assign collective agreements to employees.
- Manage headcount through headcount plan reports.
- Terminate employees or end contingent worker contracts.
- Manage retired employees.
Questions to Consider
Questions | Considerations |
|---|---|
How do you want to fill job openings in your organization? | Workday enables you to fill jobs and positions using these staffing models:
Position management provides greater control over hiring and enables you to define hiring requirements for each position. Position management is a useful staffing model to use if your organization prefers defining detailed job requirements. Job management hiring requirements apply to all jobs in the supervisory organization. There are also no limits on the number of jobs that you can fill. Job management is a useful staffing model to use if your organization defines broad job requirements. Certain features are only applicable to 1 staffing model. Example: You can only swap positions for workers in the position management staffing model. |
How do you want to organize your job profiles? | You can set up a job catalog to create job profiles that define characteristics for jobs and positions. When you want to group related job profiles, you can create job families. You can also group related job families into job family groups.
Workday can populate downstream businesses with details from the job profile. You can also create eligibility rules based on job details. You can use management levels to categorize job profiles based on management types or compare similar roles across an organization. |
How do you want to manage employees with multiple jobs? | You can enable multiple jobs, international assignments, and domestic assignments to place an employee with a primary job or position into another job or position.
Workday populates many fields for the additional job from the position or job requisition. If you use job requisitions, you can't change those fields on the additional job because you must update the job requisition instead. Workday Payroll for the UK and Workday Payroll for France don't support multiple jobs. |
How do you want to assess candidates for a job or position? | If you use Workday Recruiting, you can use job requisitions to assess candidates that you're hiring. If you don't use Workday Recruiting, you can use job requisitions for employment agreements to outline employment requirements for new hires and internal candidates changing jobs. |
How do you want to manage job changes for employees? | You can create simplified job changes for initiators using the templates for the Change Job business process. You can also configure Workday Assistant to help complete job changes. |
Recommendations
To improve user experience, Workday recommends that you hide or enable:
- Optional fields on theConfigure Optional Fieldstask.
- Localized fields on theMaintain Localization Settingstask.
Requirements
Set up a single staffing model for each supervisory organization.
Limitations
After you assign a worker to a supervisory organization, you can't change the staffing model.
If a step is secured by the
Employee as Self
security group, but the assigned user has a future hire date, the task is unassigned. A task can also be unassigned if the assigned user's Workday Account is disabled, expired, or locked, or if the assigned user has no Workday Account to view their notification or complete their assigned step. To resolve this issue, you must:
- Access theUnassigned Tasksreport to view steps with unassigned tasks.
- Add thePre-Employee as Selfsecurity group to the step.
Tenant Setup
Access the
Edit Tenant Setup - HCM
task to enable:
- Management levels and job hierarchies.
- Multiple jobs for employees.
- Overlap between jobs.
Security
Configure these domains in the Staffing functional area:
Domains | Considerations |
|---|---|
Self-Service: Staffing Reports
| Enables users to access reports with their employment details. |
Set Up: Staffing
| Enables users to set up features such as:
|
Staffing Actions
| Enables users to manage staffing data in business processes. |
Worker Data: Staffing
| Enables users to access staffing data. |
Business Processes
Business Processes | Considerations |
|---|---|
Add Additional Job
| Enables you to place an employee with a primary job or position into another job or position when using multiple jobs functionality. You can enable autocomplete for this business process to complete events that initiate from Workday Recruiting automatically. |
Change Job
| Enables you to manage job changes such as promotions, job detail changes, and transfers. You can enable autocomplete for this business process to complete events that initiate from Workday Recruiting automatically. |
Change Organization Assignments
| Enables you to change organization assignments. You can enable autocomplete for this business process. |
Contract Contingent Worker
| Enables you to hire contingent workers into open positions and optionally create purchase orders. You can enable autocomplete for this business process to complete events that initiate from Workday Recruiting automatically. |
Create Position
| Enables you to create positions for the position management staffing model. You can enable autocomplete for this business process. |
End Contingent Worker Contract
| Enables you to end a contingent worker's contract. You can also create a mass actions workbook to initiate ending contingent worker contracts in bulk. |
Hire
| Enables you to hire pre-hires or former workers into jobs or positions in your organization. You can enable autocomplete for this business process to complete events that initiate from Workday Recruiting automatically. |
Hiring Restrictions
| Enables you to set hiring restrictions for the job management staffing model. |
Termination
| Enables you to manage terminations for employees. You can also create a mass actions workbook to initiate terminations for employees in bulk. |
Reporting
Reports | Considerations |
|---|---|
Active Employees
| View employment details for all active employees in all organizations. |
All Contingent Workers
| View all employment details for contingent workers. |
Critical Open Positions
| View unfilled critical positions by supervisory organization. |
Headcount Analysis
| View headcount by supervisory organization. |
Internal Application Trends
| View counts of internal job applications over time. |
Internal Mobility Trends
| View counts of internal movement events, such as transfers and promotions, that move workers to critical and noncritical jobs over time. |
Position Summary
| View information about all positions in your organization. |
Worker's Job History
| View the job history for 1 or more workers. |
Integrations
Web Services | Considerations |
|---|---|
Add Additional Job
| Enables you to add additional jobs for workers when they have multiple jobs. |
Change Job
| Enables you to perform changes for workers when they change jobs, job details, or location. |
Change Organization Assignments
| Enables you to change the organizations that are assigned to workers. |
Contract Contingent Worker
| Enables you to hire contingent workers for contracts. |
Create Position
| Enables you to create positions for the position management staffing model. |
End Contingent Worker Contract
| Enables you to end contracts for contingent workers. |
Hire Employee
| Enables you to hire pre-hires into jobs or positions. |
Set Hiring Restrictions
| Enables you to set hiring restrictions for jobs in the job management staffing model. |
Terminate Employee
| Enables you to terminate employees. |
Connections and Touchpoints
Features | Considerations |
|---|---|
Absence | You can configure absence rules and calculations based on employment and position data to determine absence plan eligibility. |
Benefits | You can configure benefit eligibility rules based on employment, position, and organization data. Organizations can also impact security for ESS. |
Budgets | Job families, job family groups, or job profiles can determine the plan structure in financial budgets and position budgets. Position budgets only support the position management staffing model. Financial budgets support both position and job management staffing models. |
Compensation | You can configure compensation eligibility rules based on employment and position data to determine compensation plan eligibility. |
Expenses | If you deploy Expenses after HCM, you might require changes to management levels. Management levels can determine routing and approvals for business processes related to Expenses. |
Payroll CAN
Payroll FRA Payroll UK Payroll US | Your configuration of staffing components, such as organization assignments and positions, have a significant impact on Payroll products. Workday recommends that you review the Workday Touchpoints Kit for your Payroll product. |
Procurement | You can use Procurement to track and manage contingent workers, their expenses, and business assets assigned to your workforce. |
Recruiting | Recruiting uses job requisitions that represent an organizational document to request a new hire. You can require a job requisition for all position management staffing events, conditionally require them based on rules, or not require job requisitions. Job requisitions support both the position and job management staffing models. |
Succession Planning | You can link job profiles and job families to competencies. Succession plans are also linked to positions. |
Time Tracking | You can configure time tracking eligibility rules based on employment and position data to determine working time calculations. |
Workday offers a Touchpoints Kit with resources to help you understand configuration relationships in your tenant. Learn more about the Workday Touchpoints Kit on Workday Community.