FAQ: Recruiting Campaign Email Analytics
- Why don't the job application counts on theJob Applicationtab match theEngagement tabon the delivered discovery board?
- You can enableAutomatic Candidate Mergingin theEdit Tenant Setup - Recruitingtask to merge the candidate records.
- See Concept: Automatic Candidate Merging.Example: Workday creates a candidate record for when a candidate receives a campaign message. When the same candidate applies to a job marketed through a recruiting campaign, Workday creates another candidate record. EnablingAutomatic Candidate Mergingallows Workday to count the job application for the campaign recipient.
- Why is a campaign message in my spam folder not counted asSpamon the discovery board?
- Candidate Engagement email analytics calculations for spam only capture messages marked as spam by the message recipient. Workday counts messages delivered to the spam folder as delivered emails.