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Administrator Guide
Last Updated: 2026-02-06
Reference: Learning Business Processes

Reference: Learning Business Processes

Workday delivers these business processes in the Learning Core and Extended Enterprise for Learning functional areas. Use them to configure and define the security policies for learning in your organization and for your extended workforce.
Business Process
Functional Area
Description
Cancel Course Offering
Learning Core
Initiates when you cancel a course offering.
You can create condition rules and custom notifications on the
Cancel Course Offering
business process, using report fields for learning content on the Learning Course Offering Management Event business object.
Cancel Learning Enrollment
Learning Core
Initiates when you cancel an enrollment for a course offering.
You can create custom notifications on the
Cancel Learning Enrollment
business process, using report fields for learning content on the Learning Enrollment Event business object.
To be eligible for cancellation, ensure that the enrollment is not part of a
completed
program or has an associated:
  • Equivalency record.
  • Expiration date.
  • Learning assignment.
  • Pricing record.
Drop Learning Enrollment
Learning Core
Initiates when learners drop an enrollment for a program, a course offering, or a digital course (both internal and external).
You can create condition rules and custom notifications on the
Enroll in Content
business process, using report fields for learning content on the Learning Enrollment Event business object.
Example: Learners can drop on-demand courses without manager approval, but not if they're required learning (either campaigned courses or manager enrolled). Use these report fields to define a condition rule to remove manager approval for on-demand courses flagged as required learning:
  • On Demand Enrollment
  • Required Learning Enrollment
Edit Course Additional Data
Learning Core
Initiates when you enable selected security groups to approve the addition of custom fields to learning courses.
Edit Course Offering Additional Data
Learning Core
Initiates when you enable selected security groups to approve the addition of custom fields to learning course offerings.
Edit Program Additional Data
Learning Core
Initiates when you enable selected security groups to approve the addition of custom fields to learning programs.
Enroll in Content
Learning Core
Initiates when learners enroll in a course offering or a digital course (both internal and external).
If a course is full, the
Waitlist in Course
initiating action enables learners to waitlist until a seat is available. When a course begins, Workday automatically drops learners from the waitlist.
You can create condition rules and custom notifications on the
Enroll in Content
business process, using report fields for learning content on the Learning Enrollment Event business object.
Manage Course
Learning Core
Initiates when you create and edit learning courses and manage their versions.
Manage Course Offering
Learning Core
Initiates when you schedule or edit course offerings, or update offerings to a new course version.
Configure the business process security policy to enable learning administrators or instructors to move instructor-led classroom training in course offerings online. Grant access to security groups for the
Update Offering to Online Only
initiating action.
Configure the
Copy Course Offering
task by granting access to security groups for the
Copy Course Offering
initiating action on this business process to create a copy of an existing course offering.
Manage Equivalency Rule
Learning Core
Initiates when you create and edit equivalency rules.
Manage Extended Enterprise Learner
Extended Enterprise for Learning
Initiates when you create or edit extended enterprise learners.
Manage External Learning Assessor
Extended Enterprise for Learning and Learning Core
Initiates when you create or edit an external learning assessor.
Manage External Learning Instructor
Learning Core
Initiates when you create or edit external learning instructors.
Manage External Learning User
Extended Enterprise for Learning and Learning Core
Initiates when you create or edit external learning user accounts.
Manage Internal Learning Assessor
Learning Core
Initiates when you create or edit an internal learning assessor.
Manage Internal Learning Instructor
Learning Core
Initiates when you create or edit internal learning instructors.
Manage Learning Certification Rule
Learning Core
Initiates when you issue or update certifications for learning content.
Manage Lesson
Learning Core
Initiates when you create and edit internal stand-alone lessons.
Manage Program
Learning Core
Initiates when you create and edit learning programs and manage their versions.
Mass Cancel Learning Enrollments
Learning Core
Initiates when you cancel multiple enrollments for 1 or more course offerings.
You can create custom notifications on the
Mass Cancel Learning Enrollments
business process, using report fields for learning content on the Learning Enrollment Event business object.
Mass Enroll
Learning Core
Initiates when:
  • Managers enroll their team members in learning courses.
  • Users with access to the
    Find Workers to Enroll
    report run the
    Learning Facilitated Enroll
    task.
Once you configure this business process for Manager Enroll, Workday displays an
Enroll My Team
button on these reports:
  • View Course
  • View Digital Course
For the
Learning Facilitated Enroll
task, Workday displays a
Facilitated Enroll
button on the
Find Workers to Enroll
report.
Request Extended Enterprise Learner
Extended Enterprise for Learning
Initiates when affiliation managers request learning access for new or existing users for their affiliations.
Workday recommends first configuring these business processes, which are subprocesses on the
Request Extended Enterprise Learner
business process:
  • Manage External Learning User
  • Manage Extended Enterprise Learner
Waive Learning Assignment
Learning Core
Initiates when you manually waive a learning assignment using the
Waive Learning Assignment
task,
Mass Waive Learning Assignments
business process,
Waive Learning Assignment
web service, and
Bulk Import Waive Learning Assignment
web service.