Skip to main content
Administrator Guide
Last Updated: 2024-03-08
Mass Drop Learners

Mass Drop Learners

  • Create a course offering, program, or a digital course.
  • Enroll learners.
Workday enables you to manage learner enrollments in a number of ways depending on your access level. You can use different methods to mass drop learners from a course offering or digital course.
Learning administrators can cancel a single enrollment for a learner or they can perform a mass cancel action for a larger group of enrollments. You can also create user-based security groups to enable specific users to manage enrollments for your organization.
  1. You can create constrained and unconstrained role-based security groups to provide access to users to mass drop learners. Example: You can provide constrained access by role to users who belong to 1 of these security group types:
    • Extended Enterprise Affiliation
    • Location Hierarchy
    • Supervisory Organization
  2. Access 1 of these tasks, buttons, or web services depending on your access level:
    Access Level
    Method
    Description
    Security
    Learning Administrator
    Admin Drop Learning Enrollment
    Bulk Import Admin Drop Learning Enrollment
    These web services are initiating actions on the
    Drop Learning Enrollment
    business process, enabling you to drop learners from learning content.
    For high volumes, we recommend using the
    Bulk Import Admin Drop Learning Enrollment
    web service.
    You can drop these types of enrollments:
    • Enrolled
    • Enrolled – Pending Prerequisites
    • Waitlisted
    With these web services:
    • You can only drop enrollments in an incomplete status.
    • You can't drop enrollments that have in-progress business process events.
    • You can only use an active drop reason that's in an active reason category.
    • The
      Drop Reason
      field is optional by default. To make the
      Drop Reason
      a required field, access the
      Configure Optional Fields
      task and select the
      Enforce Required in Web Service
      check box.
    These web services are meant for administrator use and don't support custom errors and warnings configured using the
    Maintain Learning Validations
    task.
    Secured to the Learning Core functional area
    Learning Administrator
    Drop Learners
    This button on these reports initiates the
    Learning Mass Drop
    job:
    • View Course
    • View Digital Course
    The
    Mass Drop
    task then displays:
    • All enrolled learners.
    • Any learners who are pending enrollment approval.
    • Details of all related prerequisites for the content.
    Manage: Learning Course Enrollments
    domain in the Learning Core functional area
    Learning Administrator
    Related Actions Menu
    You can mass drop learner enrollments using the related actions menu on the Admin view of a program or on the Learner view of a course.
    Manage: Learning Course Enrollments
    domain in the Learning Core functional area
    Constrained access by role
    Mass Drop by Role
    This task enables you to drop learners if you belong to a security group with constrained access by role. Example: HR Partner
    Manage: Mass Enrollments
    domain in the Learning Core functional area
Workday mass drops the selected learners from a course offering or digital course.