Troubleshooting: Incorrect Learner Tracking in Packaged Content
Learners pass course at incorrect grade.
Pass / Fail threshold is incorrect. When you don't configure a passing score, the score
records as
Unknown
, which results in unsuccessful tracking.- Access your authoring tool.
- Modify the grade parameter to record a pass or fail for each individual packaged course.
Failing learners don't receive a failing grade.
The grade parameter isn't set to record the fail grade. Example: A failing score records
an
Incomplete
rather than Fail
grade.- Access your authoring tool.
- To report a failing grade for a failing score, modify the grade parameter.