Skip to main content
Documentation
Documentation
Administrator Guide
Last Updated: 2024-06-28
Create External Learning Users

Create External Learning Users

Security: Configure the
Manage External Learning User
 business process and security policy in the Extended Enterprise for Learning functional area.
You can create external learning user accounts for learners and instructors outside of your organization. The external learning user account is the unified system account that holds the user's basic information.
  1. Access the
    Create External Learning User
     task.
  2. As you complete the task, consider:
    Option
    Description
    Email Address
    Workday sends sign-in credentials to this email address when you activate a persona on the external learning user account.
    You can't reuse email addresses that already exist in your tenant, including proposed email addresses for in-progress
    Manage External Learning User
     business process events and email addresses for terminated workers.
    Preferred Time Zone
    Select the time zone for Workday to use for course enrollment expiration rules and activation date for the external learning user. Workday uses Pacific Standard Time when you don't specify a time zone.
    To enable time zone preferences for users, select the
    Enable Self-Service Time Zone Management for Extended Enterprise
     check box on the
    Edit Tenant Setup - HCM
     task.
    Preferred Locale
     and
    Preferred Display Language
    Workday uses the default tenant locale and language when you don't specify these settings.
Workday assigns external learning users to the External Learning User as Self and All External Learning Users security groups. External learning user accounts are disabled until you activate personas on them.
Add Extended Enterprise personas to external learning user accounts.