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Administrator Guide
Last Updated: 2026-03-13
Submit Knowledge Articles for Approval

Submit Knowledge Articles for Approval

Add the Article Version Sharing security group to the
Knowledge Management
 domain.
Before publishing an article, authors must submit it for approval to 1 or more approvers. You must complete the required fields in the
Settings
 section of an article before you can submit it for approval.
You can’t edit an article that’s submitted for approval. To edit the article, cancel the request or wait for the approver to respond. You must submit a new approval if the approver rejects the article or if you edit the article after approval.
  1. Access the article and select
    File > Approvals.
  2. In the
    Add Approvers
     prompt, select the people to review and approve the article.
    When you select only 1 approver, any person in the organization can approve the request without additional setup.
  3. When you add more than 1 approver select either:
    • All Approvers
       to require every person selected to approve the article for publication.
    • Any Approver
       to only require a single approval from any of the selected people to approve the article for publication.
  4. Click
    Publish
    .