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Administrator Guide
Last Updated: 2025-07-25
Steps: Configure Suspense Account Rules

Steps: Configure Suspense Account Rules

You can configure suspense account rules to suspend processing for accounting journals with the
Import Accounting Journal
 web service.
  1. Select
    Enable Suspense Processing for Web Services
     and enter the
    Suspense Threshold Percent
     for accounting journal sources.
  2. Access the
    Create Suspense Account Rule
     task.
    As you complete the task, consider:
    Option Description
    Account Set
    You can only use 1 suspense account rule for an account set.
    Ledger Account
    The default ledger account that you want to post the suspense amount to.
    Workday recommends that you don't use ledger accounts that are restricted to a company.
    Balancing Worktag
    The default required balancing worktag type that you want to use on journal entries. Configure the required balancing worktag type on the
    Maintain Worktag Balancing Configuration
     task.
    Optional Balancing Worktags
    The default optional balancing worktag types that you want to use on suspense journal entries. Configure up to 5 optional balancing worktag types on the
    Maintain Worktag Balancing Configuration
     task.
    If you no longer use an optional balancing worktag type, you must remove it from the suspense account rule.
    Required Worktags
    Use worktags as keywords to more easily classify and find transactions. Configure the allowed worktag types on the
    Maintain Worktag Usage
     task. When you select a worktag type that has related worktags, Workday automatically populates transactions with the related worktag values.
    Select 1 or more default
    Required Worktags
     that are different from the
    Balancing Worktag
     and
    Optional Balancing Worktags
    .
    Example:
    Cost Center
     is the default required worktag. You can't select
    Cost Center
     as the
    Balancing Worktag
     or
    Optional Balancing Worktag
    .
    If you no longer use a required worktag type, you must remove it from the suspense account rule.
    Security:
    Set Up: Accounting Rules
     domain in the Common Financial Management functional area.
When you click
Submit
, Workday validates that the worktags you selected for the suspense accounting rule are allowed or required, based on your worktag configuration.
When you run the
Import Accounting Journal
 web service, Workday posts journal entries to the suspense account when they are:
  • Unbalanced.
  • Missing ledger accounts.
  • Missing worktags.
Workday creates new journal lines for entries that meet the suspense rule criteria. On the
View Journal
 report, the
Suspended Journal Line
 column displays the number of suspended lines in the journal that don't meet the suspense account rules. Click the number to review details for each suspended line.
Use the
View Suspense Account Rule
 report to find and update suspense account rules.