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Administrator Guide
Last Updated: 2023-06-23
Reference: Customer Payment Automatic Application Rules

Reference: Customer Payment Automatic Application Rules

You can use the
Auto-Apply Customer Payments
 task to initiate the automatic application rules. Workday processes each rule in the numeric order from zero to 7.
Rule Number
Rule Name
Description
Considerations
Zero
Referenced Invoice Credits (Workday)
Matches customer invoice adjustments with those customer invoices that are specifically referenced by the invoice adjustment.
Excludes adjustments that have the
Apply Adjustment Immediately
 check box selected.
1
Referenced Invoices with Amount to Pay (Workday)
Matches those customer payments that have a
Remittance Advice
 referencing specific customer invoices with an
Amount to Pay
 value.
Workday retrieves the payments based on these parameters you specify in the auto application task:
  • Company
  • Remit-from Customers
  • Transaction Date to Use
2
Non-Invoice Remittance Advice with Amount to Pay (Workday)
Matches those customer payments that have
Bill-To Customer
 and
Amount to Pay
 values in the remittance line information.
Excludes customer payments that reference specific invoices.
3
Referenced Invoices without Amount to Pay (Workday)
Matches those customer payments that have the
Remittance Advice
 referencing specific invoices with bill-to customer, and no
Amount to Pay
 value.
Excludes customer payments that have an
Amount to Pay
 value.
4
Non-Invoice Remittance Advice without Amount to Pay (Workday)
Matches those customer payments that have a remittance advice other than referenced customer invoices, and no
Amount to Pay
 value.
When recording a customer payment, you only enter the other remittance information such as PO Number in the remittance advice type.
5
Invoice Amount Due (Workday)
Matches the
Total Payment Amount
 on the
Record Customer Payment
 task to the
Amount Due
 on a customer invoice.
There’s no remittance information on the invoice.
6
Last Customer Statement Balance (Workday)
Matches the
Total Payment Amount
 to the last statement balance for a customer that has the
Remit-From Customer
 provided on the payment.
Matches the total payment amount on the
Record Customer Payment
 task to the
Total Balance
 on the last customer statement.
There’s no remittance information on the invoice.
7
Current Customer Balance (Workday)
Matches the
Total Payment Amount
 to the current balance for a customer that has the
Remit-From Customer
 provided on the payment.
Matches the payment amount on the
Record Customer Payment
 task to the
Balance in Reporting Currency
 amount on the current
Customer Balance Summary
.
There’s no remittance information on the invoice.