Reference: Customer Payment Automatic Application Options
Workday provides 2 options for automatic application of customer payments. This table provides an overview of both the options to help you determine the one that best suits your business needs.
Criteria | WD Delivered Automatic Payment Application Rules | Advanced Automatic Payment Application Rules |
|---|---|---|
Are the rules predefined? | Yes | No
Configure your own rules to suit your business needs. |
Configuration level | Tenant | Company |
Is setup required? | None
Use the Auto-Apply Customer Payments task to initiate the automatic application rules. | Yes
You need to enable the Advanced option on the Edit Customer Payment Application Configuration task. |
Can you edit the rules? | No | Yes |
Rule order logic | Workday processes all 8 rules in the numeric sequence from zero to 7, rule by rule until it finds a match rather than payment by payment. | NA |
Can you use this functionality for payments imported from external source? | Yes
Ensure to enable the Ready to Auto-Apply Flag
on the Put Customer Payment web service before importing the external payments in Workday. You can then run the Auto-Apply Customer Payments task to apply the payments.When you use the Customer Payment Lockbox integration, Workday automatically enables the flag if the Remit-From Customer value exists. | Yes |
Can you schedule the auto application job? | Yes.
Use the Schedule Auto-Apply Customer Payments task. | Yes.
Before using the Schedule Auto-Apply Customer Payments task, first access the Edit Customer Payment Application Configuration task for a Company and configure:
|
Workday delivered report to view the automatic application rules. | Workday Delivered Customer Payment Application Rules
| None |
Workday delivered report to view the customer payments applied automatically. | Yes
Customer Payment Auto-Application by Reason | Yes
Customer Payment Auto-Application by Reason |
Application Types & Remittance Types supported for each rule set
| ||
Application Type
| Unapplied only | Unapplied and On-account |
Amount to Pay
| Yes | Yes |
Referenced Invoices
| Yes | Yes |
Remittance Advice Types
| None | Invoice Number PO Number Reference Number |
Condition Rule
| None | Yes |