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Administrator Guide
Last Updated: 2024-09-20
Troubleshooting: Financial Journals in AP&C

Troubleshooting: Financial Journals in AP&C

This topic provides strategies for diagnosing and resolving these accounting journal problems in Adaptive Planning and Consolidation (AP&C):

No account posting rule set associated with company.

No account posting rule sets display when you try to post a journal.
Cause
Solution
No default ledger account associated with the account posting rule types on the account posting rule set assigned to the company.
  1. Access the
    View Account Posting Rule Set
     report.
    Select the account posting rule set assigned to the company.
    Security:
    Set Up: Accounting Rules
     domain in the Common Financial Management functional area.
  2. Click
    Edit Default Ledger Accounts
    .
    For each account posting rule, assign the correct default ledger account.

Journal line missing ledger account.

At least 1 of the lines on a journal you posted is missing a ledger account.
Cause
Solution
You haven't assigned an account posting type to the
Retained Earnings
 account posting rule.
  1. Access the
    View Account Posting Rule Set
     report.
    Select the account posting rule set assigned to the company.
    Security:
    Set Up: Accounting Rules
     domain in the Common Financial Management functional area.
  2. Click
    Edit Default Ledger Accounts
    .
    Assign the correct default ledger account to the
    Retained Earnings
     account posting rule type.
  3. Edit the
    Retained Earnings
     account posting rule type.
    Add the missing condition rule.

Unable to post created journals.

Can't post journals that are in
Created
 status. Only available action is copy.
Cause
Solution
You saved the journal for later and need to submit for approval.
  1. Configure the
    Process: Journals - Core
     domain in the Financial Accounting functional area.
  2. Access the
    Find Journals
     report to find the journal in
    Created
     status.
  3. Submit the created journal to start the business process and receive approval.
  4. When the reversal period opens, use the
    Mass Post Reversal Journals
     task to post the reversal journals you created with a future date.
You've created a reversal journal on or after the accounting date.
During the close process you must decide on 1 of these options for the reversal journal:
  • Cancel.
  • Delete.
  • Leave in
    Created
     status.

Journal copied when not submitted or saved for later.

You select
Journal
Copy
 from the related actions menu of the journal, enter the header details, and select
Cancel
 after you progress to the
Edit Journal
 task. Workday creates the journal in
Created
 status when you enter header information and click
OK
.
  1. Access the
    Find Journals
     report to find the journal in
    Created
     status.
    Security:
    Process: Journals - Reporting
     domain in the Financial Accounting functional area.
  2. From the related actions menu of the journal, select
    Journal
    Delete Journal
    .
    Security:
    Process: Journals - Core
     domain in the Financial Accounting functional area.