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Adaptive Planning
Last Updated: 2026-09-18
Back Up and Restore On-Prem Data Connectors

Back Up and Restore On-Prem Data Connectors

After setting up On-Prem Data Connectors, configure the On-Prem Data Connector Manager to back them up.

Prerequisites

  • Permissions Required: Integration > Data Designer
  • Verify you have administrative rights on the computer
  • Obtain the username and password for an
    Adaptive Planning
    user on your instance.
  • Launch the On-Prem Data Connector Manager.
  • Enter the
    Adaptive Planning
    username and password.

Back Up On-Prem Data Connectors

You can back up all On-Prem Data Connectors at once or individual On-Prem Data Connectors one at a time.
Back Up All On-Prem Data Connectors at Once
  1. Select the
    Backup/Unprovision
    tab in the On-Prem Data Connector Manager.
  2. Select
    Backup Destination Folder
    for a directory selection dialog, or type a path in the field. Select
    Clear
    to remove the directory path and start over.
  3. Select
    Full Backup Now
    . The On-Prem Data Connector Manager backs up all On-Prem Data Connectors and associated information to the backup folder.
Back Up Individual On-Prem Data Connectors
  1. Select the
    Backup/Unprovision
    tab in the On-Prem Data Connector Manager.
  2. Select an On-Prem Data Connector from the
    Select Active On-Prem Data Connector
    drop-down.
  3. Select
    Backup Now
    . The On-Prem Data Connector Manager backs up the specified On-Prem Data Connector and associated information to the backup folder.

Restore On-Prem Data Connectors

You can restore all On-Prem Data Connectors at once or restore individual On-Prem Data Connectors.
Restore All On-Prem Data Connectors at Once
  1. Select the
    Backup/Unprovision
    tab in the On-Prem Data Connector Manager.
  2. Select
    Full Restore Source Folder
    for a directory selection dialog. Select the directory you want to restore from.
  3. Enter the backup password used when the backup was made. You can also select
    Get Backup Password
    to retrieve an encrypted version of the password corresponding to the backup password from the
    Adaptive Planning
    Integration server.
    The backup password functions as an encryption key for your backups. This password gets stored in the Integration server for each of your locally created backups.
  4. Select
    Full Restore Now
    . The On-Prem Data Connector Manager restores all On-Prem Data Connectors and associated information to the specified restore folder.
Restore Individual On-Prem Data Connectors
  1. Select the
    Backup/Unprovision
    tab in the On-Prem Data Connector Manager.
  2. Select
    Select On-Prem Data Connector Backup to Restore From
    for a directory selection dialog box. Select the backup file you want to restore from.
  3. Enter the backup password used when the backup was made.
  4. Select
    Restore Now
    . The On-Prem Data Connector Manager restores the specified On-Prem Data Connector and associated information.

Data Residency Requirements and Domain Access

The On-Prem Data Connector must be able to communicate with all
Adaptive Planning
servers at the domain name *.adaptiveplanning.com on port 443 (the encrypted SSL port). If your organization's internal network includes a firewall and / or http proxy then your firewall / http proxy configuration must allow the On-Prem Data Connector service's user account access to
Adaptive Planning
servers.
Allowing all *.adaptiveplanning.com domains on port 443 is a requirement to ensure that data originating in Europe, Australia and Canada is contained completely on servers within those geographies. Traffic balancing and data sovereignty modifications cannot be performed without allowing all *.adaptiveplanning.com connections on port 443.
One machine running the On-Prem Data Connector service cannot serve tenants in multiple geographies.