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Workday Education
Last Updated: 2026-07-10
Customer Accounts and Contracts for Administrators - Course Manual

Customer Accounts and Contracts for Administrators - Course Manual

Welcome to the Customer Accounts and Contracts for Administrators course manual, where you can learn how to:
  • Create a customer.
  • Navigate and modify a customer profile.
  • Create a customer contact.
  • Create a sign-in for the customer portal.
  • Create a customer invoice.
  • Create a customer invoice adjustment.
  • Perform invoice maintenance.
  • Create a write-off.
  • Create a customer refund.
  • Create a customer contract.
  • Create a billing schedule.
  • Create a customer invoice for billing installments.
  • Create a revenue recognition schedule.
  • Describe the revenue life cycle.
  • Identify revenue domains and business processes.
  • Create revenue recognition accounting.
  • Record and apply a customer payment.
  • Configure auto-application of customer payments.
Interested in taking this course with an instructor? View course details.