Concept: Calculating the VIBE Score
The VIBE Score™ is the arithmetic average of the overall outcome score and the overall group score.The VIBE Score indicates which stage of the VIBE Maturity Model the organization is currently in.
To calculate individual and overall outcome scores and calculate individual and overall group scores, we first calculate the: Composition for each specified group; Baseline View for each specified group and outcome metric; Baseline Benchmark for each specified group; Baseline Definition for each specified group and outcome metric.
Composition
Composition is the percentage of active headcount in each specified group at the end of the period. Composition is the baseline benchmark that drives the scoring in the VIBE Index.
Formula: Composition of [Specified Group] = (Active headcount for specified group at end of period / Total active headcount at end of period) * 100
Example: Composition of Group A = (2000 / 8600) * 100 = 23.3%
Baseline View
The Baseline View is the proportional value of a given outcome metric for a specified group.
Formula: Baseline View for [Outcome Metric] in [Specified Group] = (Metric Total for Specified Group / Metric Total) * 100
Example: Baseline View for Promotions in Group A = (400 / 1593) * 100 = 25.1%
Baseline Benchmark
The Baseline Benchmark for a given specified group is the expected level in percent for all outcome metrics after incorporating a default threshold of 3%.
The threshold sets the acceptable range by which we can score a specified group as a success for a given outcome metric. The default threshold of 3% relaxes all success criteria by 3%.
Formula for most outcome metrics (Hires, Leadership, Promotions, Belonging): Baseline Benchmark for [Specified Group] = Composition * (100 - Threshold) / 100
Example: Baseline Benchmark for Group A = 23.3 * (100 - 3) / 100 = 22.6%
Formula for the outcome metric Attrition: Baseline Benchmark for [Specified Group] = Composition * (100 + Threshold) / 100
Example: Baseline Benchmark for Group A = 23.3 * (100 + 3) / 100 = 24.0%
Baseline Definition
The Baseline Definition states whether or not a given outcome metric meets the baseline standard for a given specified group. To determine the baseline definition for most outcome metrics (Hires, Leadership, Promotions, and Belonging), we compare the Baseline View to the Baseline Benchmark for a given specified group. Meeting the baseline is equal to 1, while falling below the baseline is equal to 0.
Formula for most outcome metrics (Hires, Leadership, Promotions, Belonging): Baseline Definition of [Outcome Metric] for [Specified Group] = IF ((Baseline View) >= (Baseline Benchmark), 1, 0)
Example: Baseline Definition of Promotions for Group A = IF (25.1 >= 22.6, 1, 0) = 1
For Attrition, we compare the attrition Baseline View to the Baseline Benchmark for attrition. Meeting the baseline is equal to 1, while falling below the baseline is equal to 0.
Formula for the outcome metric Attrition: Baseline Definition of Attrition for [Specified Group] = IF ((Attrition Baseline View) <= (Baseline Benchmark for Attrition), 1, 0)
Example: Baseline Definition of Attrition for Group A = IF (18.8 <= 24.0, 1, 0) = 1
Outcome Scores
An outcome score is the total number of successes for a given outcome metric, scaled to align with the VIBE Score range.
The raw outcome score is the sum of the successes of all intersections minus 1.
We subtract 1 from the sum because the outcome metric baseline view for at least 1 specified group must always be at or above the specified group composition (for attrition, at least 1 specified group must always be at or below the specified group composition).
If the baseline view for a given outcome metric is unattainable, we don't calculate the outcome metric score and we exclude the metric from the VIBE Score calculation. As a result, the Outcome Scores card doesn't display the excluded outcome metric and the Baseline Matrix displays a dash for all specified groups in the corresponding outcome metric column. Example: If there were no terminations in the last 12 months, the outcome metric Attrition is unattainable. Therefore, we don't include the outcome metric Attrition in the VIBE calculation.
Formula: Raw Outcome Score for [Outcome Metric] = SUM ((Success Count Specified Group 1), (Success Count Specified Group 2), (Success Count Specified Group 3), ...) - 1
Example (for 5 intersections): Raw Outcome Score for Hires = SUM (1 + 1 + 0 + 1 + 1) - 1 = 3
Scaling the raw outcome score ensures that each outcome score is on a scale of 0 - 5 to align with the VIBE Score range.
Formula: Scaled Outcome Score for [Outcome Metric] = (Raw Outcome Score) * (5 / ((Number of Groups) - 1))
Example (continued): Scaled Outcome Score for Hires = 3 * (5 / (5 - 1)) = 3.75
Group Scores
A group score is the total number of outcome metric successes for a given specified group, scaled to align with the VIBE Score range.
Formula: Raw Group Score for [Specified Group] = SUM ((Attrition Baseline Definition), (Hires Baseline Definition), (Leadership Baseline Definition), (Promotions Baseline Definition), (Belonging Baseline Definition))
Example: Raw Group Score for Group A = SUM (0 + 1 + 1 + 0 + 1) = 3
Scaling the raw group score ensures that each group score is on a scale of 0 - 5 to align with the VIBE Score range.
Formula: Scaled Group Score for [Specified Group] = Raw Group Score * (5 / (Number of Outcome Metrics))
VIBE Score
The VIBE Score ranges from 0 to 5 and is the arithmetic average of the overall outcome score and the overall group score.
The VIBE Score is sensitive to the magnitude of the group and outcome scores and the variance among these scores.
This means that the VIBE Score is higher when specified groups have higher group scores, outcome scores are higher, and there's less overall variance among group scores and among outcome scores (greater consistency).
To get the overall outcome score or the overall group score, we add 1 to each individual score.
This prevents multiplication by a value that is less than 1. We then multiply the individual scores and subtract 1 from the resulting value.
This sets the score on a scale of 0 - 5 to align with the VIBE Score range.
Formula: Overall Outcome Score = (PRODUCT ((Each Scaled Outcome Score) + 1)) ^ (1 / (Number of Outcomes)) - 1
Example: Overall Outcome Score [Hires, Promotions, Leadership, Attrition, Belonging] = ((3 + 1) * (3 + 1) * (1 + 1) * (2 + 1) * (3 + 1)) ^ (1 / 4) - 1 = 2.29
Formula: Overall Group Score = (PRODUCT ((Each Scaled Group Score) + 1)) ^ (1 / (Number of Specified Groups)) - 1
Example: Overall Group Score [Male-EMEA, Female-APAC, Male-NA, Male-LATAM, Female-NA, Female-LATAM] = ((3.75 + 1) * (2.5 + 1) * (2.5 + 1) * (2.5 + 1) * (1.25 + 1) * (5 + 1)) ^ (1 / 6) - 1 = 2.74
The arithmetic average of the overall outcome score and the overall group score is the VIBE Score for your organization.
Formula: VIBE Score = AVG ((Overall Outcome Score) , (Overall Group Score))
Example: VIBE Score = AVG (2.29, 2.74) = (2.29 + 2.74) / 2 = 2.52