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Workday User Guide
Last Updated: 2025-02-07
Concept: Editing Notification Templates

Concept: Editing Notification Templates

This table summarizes some of the actions that you can take within notification templates. Users must have access to the
Notification Designer
domain to create, edit, publish, and activate notification templates.
Each language instance of a notification template has a size limit of 200KB. When you exceed this limit, Notification Designer prompts you to decrease the size before it can save the instance. Notification Designer doesn't restrict image size. Example: A template instance of 199KB that also includes a 2MB image is within acceptable limits.
Action
Description
Select a template layout
You can select a layout with the components you need or build your own. Some of the layouts include a data row supported by specific notification categories.
Add message content
You can't add message content directly in a notification template, but you can manage the font, text color, and link color in the
Settings
panel.
You can create message information in the
Message Template
(for
Recruiting
tasks) and the
Message Body
(for custom business process notifications). Workday populates the
Message Body Placeholder
container with the message template or body text when sending a notification.
Edit the default font and color
You can change the font and the default text, link, and background colors for the notification template in the
Settings
panel.
Create a content container
Hover over an existing content container and click the
+
icon on the top, bottom, left, or right border.
To delete a content container, hover over it and click the trash can.
Move a content container
Hover over an existing content container, click the
Move
icon, and drag it to an available, highlighted location. When moving content in a data row, all containers in the row move together.
Add a header or footer
To create a header, hover over a content container and click
Image
or
Text
.
You can't add a footer directly in a notification template. You create footer information in the
Email Compliance
section of the
Edit Tenant Setup - Notifications
task.
Add an image
Hover over a content container, click
Image
, and navigate to the image.
Use the
Image Properties
panel to resize the image, add a link, or add color.
Image file types .jpeg, .jpg, and .png are supported. Images are limited to 1 MB in size.
Add text
Hover over a content container, click
Text
, and type the text to add.
Use the toolbar and the
Text Properties
panel to select styles, formats, bullets, numbers, links, and colors.
Add a button
Hover over a content container and click
Button
.
Use the
Button Properties
panel to select the button shape, color, and link.
Add a data row for dynamic content
Hover over a content container, click
More
, and select a type of data row.
Use the
Button
or
Text Properties
panel to select button shape, formats, and colors.
A notification template can include only 1 data row at a time.
Add social media icons
Hover over a content container, click
More
, and select
Social Icons
.
Use the
Social Icons
panel to show or hide specific icons and add links.
A notification template can include only 1 set of social media icons at a time.
Add a divider
Hover over a content container, click
More
, and select
Divider
.
Use the
Divider
panel to select the line style, color, and weight.
Publish a notification template
Click
Publish
to make the notification template available to be used in a notification.
To edit a published notification template, click
Edit
. Click
Publish
again to apply changes and have them take effect. Published versions of notification templates can differ from the notification templates in Drive that have saved changes.
Preview a notification template
Click
Preview
and select either the desktop or mobile icon to preview notification template content before you send it to recipients.
Use the
View Published
toggle to compare content edits to the published version of the template.
Enable notification categories
Click
Set Category
to manage notification categories for a published template. You can either add categories or remove categories previously set. If the template includes a data row, only categories that supports that data row display.
You can also click
Maintain
(or use the
Maintain Notification Templates
task) to set categories for multiple templates at a time. Notification templates with a data row can only be enabled for the notification types that support that data row.