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Workday User Guide
Last Updated: 2025-09-19
Account Recovery for Suppliers

Account Recovery for Suppliers

You can reset your account when you meet all of these criteria:
  • Forgot your password.
  • Unable to access your authenticator app.
  • Have no phone number added to your account. This is applicable only to the U.S. and Canada.
  1. On the
    Workday Strategic Sourcing Sign In
     page, click
    Are you a supplier - sign in here
    link.
  2. On the
    Workday Central Login
     page, enter your email address and click
    Continue
    .
  3. On the
    Password
     page, click
    Forgot Your Password?
  4. Click
    Reset Your Password
     on the
    Forgot Your Password
     page.
  5. Click
    Recover Account
     on the
    Let’s Verify It’s You
     page.
  6. In the
    Account Reset
     pop-up, select the acknowledgement check box and click
    Reset
    .
  7. Click
    Send Code
    .
  8. Enter the six-digit, one-time passcode sent to your email address.
  9. Set up your authenticator app. See Sign up for Strategic Sourcing.
  10. Enter and confirm a new password. Click
    Reset Your Password
    .
  11. Sign in on the
    Supplier Login
     page with your new password and authenticator app.
    After you recover your account, you lose access to customer procurement information in the Unified Supplier Portal. Contact customers to re-enable your access.
You can access Strategic Sourcing by clicking the link Are you a supplier - sign in here.

This content is not part of the Workday Administrator Guide.