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Peakon
Last Updated: 2025-06-27
Add External Administrator

Add External Administrator

Security:
Administrator
 access.
To add an external administrator, add their details to the access control group. You don't need to add them as employees. External administrators can help you implement and configure Peakon.
The
Allow All Domains
 setting must be enabled in your Peakon instance to add an external administrator. If it's not enabled, request it via a Peakon Instance Management case with Customer Care.
  1. Go to
    Administration
    Access Control
    .
  2. In
    General Access
    , select
    External administrator
    .
  3. Select
    Add external administrator
    .
  4. Add the consultant details on the slide panel then select
    Add external administrator
     to save changes.
The external administrator receives an email invitation to confirm their email address and set up their account in Peakon. They are prompted to set up a password and 2FA authentication.
Once they set up their password and 2FA, the account setup is complete, and you will receive an email confirming their account activation.