Wednesday, 26th February

We deliver these comment enhancements powered by generative artificial intelligence (GenAI):

AI Translations - Comment translations into dashboard language

AI Comment Summarization - Comment summarization of all comments and by scoring groups

We gradually release AI Translations from 26th of February over 5 business days, followed by a 5 business day gradual release of AI Comment Summarization until 11th March.

The new AI Translations feature enhances the existing comment translation functionality, allowing users to set their preference to either automatically translate comments or manually translate each comment into the users’ dashboard language.

AI Translations supports all available dashboard languages, and automatically detects the user’s dashboard language to use for translations.

Only the comment text itself (without any additional data related to the comment) is processed to generate the translations. To learn more about AI Translations, see the AI Fact Sheet.

AI Comment Summarization allows users to generate an ad-hoc comment summary on any dashboard context and filtered view, where 10 or more comments are available. This comment summary functionality is available to all users with access to comments.

Additionally, AI Comment Summarization generates a comment summary for each scoring group (0-6, 7-8, and 9-10) at the end of each survey round, when 10 or more comments are present within the aggregation period and there are enough new responses that have met the visibility requirements in the survey round.

Each scoring group can receive up to 3 bulletpoint paragraphs summarizing the main themes in the comments. Summaries by scoring groups only use driver comments that contain scores.

Comment summaries by scoring group are available to all users with access to comments, on managed segments (All Reports and Direct Reports segments) and on the main company context.

AI Comment Summarization can only process English comments and generate English summaries. By enabling AI Translations, Peakon translates all comments into English (thereby increasing the subset of comments contributing to summaries), and displays resulting summaries in the user’s own dashboard language.

To learn more about AI Comment Summarization, see the AI Fact Sheet.

Survey comments now automatically translate into the user's dashboard language. Users can choose between the

Auto-translate comments

(default) and

Manually translate individual comments

options in their personal

Profile

settings.

The

Auto-translate comments

option translates all comments, with a

Show original

button for each comment. The

Manually translate individual comments

option displays comments in their source language, with a

Translate to [dashboard language]

(Example: Translate to English) button for each comment.

At this time, the Excel comment export only contains the source comments and English translations.

The

All comments

page now displays a

Summarize comments

button, which enables users to generate ad-hoc comment summaries on dashboard contexts and/or filtered views. Clicking the button displays a slide-in panel with the comment summary and details of the selected dashboard context (Example: Marketing [Department]) and any filtered view (Example: NPS Category - Detractors & Question set - Health & Wellbeing). You can click the

Copy summary

option and save a copy outside of Peakon, as these summaries are not stored in Peakon and cannot be retrieved.

Lastly, we add an

AI summary

page in the left sidebar within the

Comments

section, which contains the scoring group summaries with a

Copy summary

option under each summary. Scoring group summaries will generate after the next survey round.

We enhance the accessibility and usability of the Peakon

Submit answer

confirmation modal content when zoomed to 400%.

Now, low vision users can interact seamlessly with the contents of the page, ensuring that they can fully engage with the page at higher zoom levels.

The confirmation modal for submitting survey answers is updated for smooth adjustment across screen sizes and zoom levels, and ensures the content remains fully functional and accessible at any zoom level.

With this release, we enable survey configurators to customize reminder emails, providing more flexibility.

We add a

Customize reminder email

section on the

Email

tab of each survey schedule, enabling you to customize the email subject line, email text and relevant translations. This section mirrors the existing

Customize initial survey email

section and functionality, including the ability to add markdown syntax.

We simplify the process of including questions. Instead of using a toggle, you can now enable question sets directly within the

Edit

menu.

We relocate the functionality to enable and disable survey questions to the editing panel.

To activate a question, go to

Edit

on the specific question, select the

Activate question

checkbox and save your changes.

On the week of 24th and 28th of March, we deliver Dutch and Polish translation enhancements to Peakon dashboards and surveys.

We change the Dutch translation of the open-ended question “As someone who has recently joined {Company}, what aspects of our onboarding process worked well and what could we do better?”.

Old translation

: Als iemand die onlangs bij {Company} is gekomen, welke aspecten van onze onboarding werken goed en wat kunnen we verbeteren?

New translation

: Als iemand die onlangs bij {Company} is gekomen, welke aspecten van onze inwerkperiode werken goed en wat kunnen we verbeteren?

We also change the Polish translation for the survey landing page “{Company} cares about your opinion”.

Old translation

: Firmie {Company} zależy na Twojej opinii

New translation

: {Company} dba o Twoją opinię

For the Engagement question "{Company} really cares about my wellbeing."

Old translation

: Firma {Company} naprawdę troszczy się o moje dobro.

New translation

: {Company} naprawdę troszczy się o moje dobro.

And lastly, for the Engagement question "{Company} really cares about my mental wellbeing".

Old translation

: Firma {Company} troszczy się o moje dobre samopoczucie psychiczne.

New translation

: {Company} troszczy się o moje dobre samopoczucie psychiczne.

With this release we expand the language support for the sensitive comments functionality.

We now support sensitive comments in Japanese and Korean.