Concept: Survey Answer Export API

With Survey Answer Export, you can extract survey scores and responses across all question sets, along with identifying email or employee IDs. This process can be a custom integration, where you develop a custom connector to retrieve the data, or it can be included as part of a Workday Prism Integration.

The Survey Answer Export is:

Designed for organizations with appropriate safeguards and people analytics teams who wish to have access to identifiable survey data.
Designed for data analysts and developers who want to automate data transfers from Workday Peakon to third-party tools.
Available at company level only. It's not possible to enable the export to apply to a subset of employees.
Available on request to all customers.

When you enable the feature, you can customize the privacy message displayed on employee survey landing pages. This ensures transparency about how their information is managed and protected.

If you don’t create a custom message, the Workday-provided default message displays. Instructions for customizing the privacy text are available in the product documentation. Instructions on how to update this messaging are available at Customize Survey Disclaimer.

You can use Survey Answer Export to examine the relationship between survey scores and other metrics:

Determine if increased compensation lead to higher engagement.
Analyze if career progression and participation in talent programs lead to higher survey scores.
Identify if an increase in growth scores lead to lower employee turnover.
Track if employees with higher wellbeing scores have less first aid incidents.

To enable the feature, raise a case with Workday Customer Care. Then, follow this process:

Consult internal stakeholders such as Legal, Privacy, and People Analytics teams to ensure alignment.
Provide documentation to your development team to include survey data in your analytics workflow.
See: API Documentation.
Set a go-live date for enabling the feature.
Recommendation
: Don’t activate during an active survey round. Only responses submitted after the enablement date appear in exports.
Communicate changes to employees before launch. Explain how their data will be analyzed to improve the employee experience.
Once ready, Customer Care can enable the feature on your preferred date.
Update the customizable survey landing page text to reflect your organization’s privacy messaging.

Alpaca Authentication ensures secure data transfer from Workday Peakon Employee Voice into Workday Prism Analytics or Workday People Analytics. After enabling the Raw Data Export API, a tenant mapping is configured to complete authentication.

Contact Customer Care to enable the feature and request the tenant mapping to complete the integration.

For external BI or data visualization tools (Example: Tableau, Power BI, or internal data warehouses), you can create a Custom Integration using the Peakon API.

As referenced in the API authentication documentation, you can use the access token to get a JWT authorization token. You can then use the token to query the GET end-points in the Peakon API. Example: To retrieve the scores in the user account that you can make a GET call to https://api.peakon.com/v1/engagement/overview.

Example: To retrieve engagement scores for the authenticated account:

For more details, visit Concept: Peakon API and Authentication.

After obtaining a JWT authorization token, you can call the Answer Export endpoint with a GET request:

You can adjust the number of answers returned using the

per_page

parameter.

Example:

The maximum number of records you can return is 20,000 in a single request.