Setup Considerations: Survey Answer Export

You can use this topic to help make decisions when planning your configuration and use of the Survey Answer Export. It explains:

Why to set it up.

How it fits into the rest of Workday.

Downstream impacts and cross-product interactions.

Security requirements and business process configurations.

Questions and limitations to consider before implementation.

Refer to detailed task instructions for full configuration details.

What It Is

Workday Peakon Survey Answer Export enables you to export survey responses and analyze different aspects of your organization using raw data. You can use the REST API to extract raw survey scores and responses across all question sets.

Business Benefits

Harness non-aggregated, raw survey data for a more granular understanding of employee sentiment and organizational trends.

Make data-driven people and strategy decisions using the exported data.

Use Cases

Integrate raw survey data into your business intelligence (BI) tool for custom visualizations and advanced reporting.

Analyze the relationship between survey scores and other key business metrics to uncover hidden insights.

Automate the flow of survey data into third-party tools for seamless integration with your existing systems.

Questions to Consider

Questions	Considerations
What level of data aggregation do you need for your analysis?	Use the Survey Answer Export API if you need to analyze raw, non-aggregated survey answers. If you require aggregated scores in your BI tool, use one of the standard aggregated APIs.
Do you need to identify individual employees from survey results?	Identifiable information isn't made available to an organization unless the organization enables and configures the Data Export API.
How do you plan to protect data security and privacy?	Customize the survey disclaimer to keep employees informed about how their data is managed and protected. For more information, visitCustomize Survey Disclaimer.

Recommendations

Prioritize alignment with legal, privacy, and internal teams before enabling Survey Answer Export to manage compliance and privacy risks.

Communicate the adoption of Survey Answer Export to employees, explaining the use of their data in business intelligence tools and how it contributes to improving the employee experience.

Export dashboards before account deletion if you require future access to survey results.

Requirements

You must have administrator access to configure data export and the REST API.

You must have a valid access token and bearer token for API authentication to retrieve engagement data.

Limitations

You can export survey answers received only after enabling Survey Answer Export. You can't include data from before the enablement date.

Survey Answer Export is available at the company level, and you can't restrict it to specific employee subsets.

Recalculating raw data into aggregated scores might not yield the same results as seen in Peakon, because external BI tools do not apply Peakon's specific aggregation methods.

Workday applies rate limits of up to 5,000 requests per hour and a maximum of 12 minutes of processing time per 5-minute period. Workday displays a 429 Too Many Requests
response when you exceed these limits.

Tenant Setup

Ask your Functional Consultant to enable this feature during initial implementation. Otherwise, your Named Support Contact must open a Customer Care case to turn it on.

Security

Domain	Considerations
System	You must have Administrator access to build custom apps with the REST API.
System	You must create a Custom App with the answer permission to obtain the required access token.

Business Processes

No impact.

Reporting

No impact.

Integrations

Integrations or Web Services	Considerations
Peakon REST API	Use the REST API to export raw data and build custom reports.
Third-Party BI Tools	Contact Workday Customer Care for API feature enablement and tenant mapping to set up integrations with third-party tools, such as Workday Prism and Workday People Analytics.

Connections and Touchpoints

Workday offers a Touchpoints Kit with resources to help you understand configuration relationships in your tenant. Learn more about the Workday Touchpoints Kit on Workday Community.