Reference: Dashboard Product Settings

You can access dashboard settings in

Administration

Data Settings

Workday Peakon is transitioning to a Flexible Listening Question model which provides greater simplicity and flexibility to our question model through a number of enhancements.

For customers who had their Workday Peakon production instances created from the 31st March 2026 onwards, you will use the flexible listening question model unless you opted out.

For customers who had their Workday Peakon production instance created before the 31st March 2026, you will continue to use the existing Workday Peakon Question model until we make it possible for you to upgrade to the flexible listening question model in the 26R2 and 27R1 release cycles.

Setting	Description	Considerations
Driver sorting	Controls the standard sorting of drivers on the All Scores page. The recommended option is sorting by focus area, however you can also sort by score, difference to benchmark or by name. Regardless of the option you select, managers can sort by all 4 options on their dashboards. The dashboard will revert to the option you selected with every new session.	N/A.
Overall scores	Controls whether the overall score for any dashboard should display in average or NPS mode. Regardless of the option you select, managers can switch between the 2 modes on their dashboards. The dashboard will revert to the option you selected with every new session.	When selecting NPS as the score mode, the main engagement question will use the standard eNPS terminology. All other questions will use NPS terminology.
Score aggregation for drivers	Controls whether the dashboard should base a driver score on all its core and subdriver questions. For customers using the flexible listening question model, there is no core / main question within a driver, all questions are equal. Therefore your driver scores will always be in average mode. There is no separate mode configuration. Example: Autonomy has the core question, a Flexibility subdriver question, and a Remote Work subdriver question. Average mode first calculates the overall Autonomy score per employee with their response to each of the 3 questions. It then averages all overall scores to get the team Autonomy score. Separate mode works on a per driver or subdriver basis. To get the overall Autonomy score, it only uses the latest score on the main question, per employee. The data visibility window applies regardless of the setting that you select. We recommend using aggregate mode, because: You can focus on the driver score as a measurement of a concept. Giving weighting to all questions within a driver decreases score variability, with less extreme values and changes. The driver score is less sensitive to subdriver question customization.	It's possible to deactivate the main driver question, while leaving its subdriver questions on. When using aggregate mode, this configuration can lead to the driver and subdriver both appearing as focus areas, even though their scores come from the same question.