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Peakon
Last Updated: 2026-10-16
Set Up Talent Sentiment Agent

Set Up Talent Sentiment Agent

You might need to take additional steps to enable this feature based on your organization's subscription service agreement. Your organization is either on the Main Service Agreement (MSA) or the Universal Main Service Agreement (UMSA). To determine your organization's subscription service agreement:
  1. Select your profile avatar on Workday Community.
  2. Select
    Profile
    .
  3. On your profile page, select your organization's name, which is beneath your name and next to your job title.
  4. View your
    Subscription Service Agreement
     value.
If the value is:
UMSA is required for non-production and production tenants for Workday-Built agents. UMSA is not required for non-production tenants for self-built agents.
For information about how using agents impacts your Flex Credits, see: Workday Flex Credits Community page.
  • Review setup considerations for the Talent Sentiment Agent.
  • Register the agent in the Workday Agent System of Record (ASOR). For more information, visit Register and Configure Workday-Built Agents.
  • Security:
    Administrator
     access.
Set up the Talent Sentiment Agent to generate insights for your people leaders. You enable third-party data processing for your organization and then give access control groups permission to use the agent. To restrict insight generation and control Flex Credit costs, clear these permissions before a survey round closes.
  1. Enable company-level data processing.
    1. Go to
      Administration
      Account
      Data control
      .
    2. In the
      Sentiment agent
       section under
      Third-party data processing
      , select the
      Enable Sentiment agent
       check box.
      This check box enables the agent and all of its skills, and also turns on the new
      Overview
       page in all contexts.
  2. Give an access control group access to the agent.
    1. Go to
      Administration
      Access Control
      .
    2. Select an access control group, such as Managers.
    3. In the
      Sentiment Agent
       section, select the
      Receive automated round insights
       check box.
      To select this check box, the group must have
      Access statistics
       enabled.
  3. (Optional) Give the group access to conversations with the agent.
    1. Select the
      Chat with Talent Sentiment Agent
       check box to let users ask the agent follow-up questions about team insights.
      The
      Chat with Talent Sentiment Agent
       check box requires the
      Receive automated round insights
       check box. Users see the
      Explore
       button only when they have the
      Chat with Talent Sentiment Agent
       check box.
  4. Confirm settings.
    1. Click
      Save changes
      .
When the next survey round closes, managers in the groups you set up can view the agent's insights on the
Overview
 page.