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HiredScore
Last Updated: 2026-03-06
Wednesday, 6th March

Wednesday, 6th March

Self-Service Console for HiredScore Implementation 26R1

This update significantly expands the self-service configuration capabilities on the
HiredScore Tenant Setup
task, allowing implementers and administrators to manage most HiredScore features directly in Workday. New and enhanced self-service tabs are introduced for key areas, including message templates for the Hiring Manager Talent Advisor Collaborator (also known as HMTAC or the HM-TA Collaborator) in MS Teams, managing and localizing email communications, and configuring data mapping for job levels and internal talent mobility Report as a Service (RaaS) definitions. Implementers and administrators can now also configure the Hiring Manager (HM) Dashboard, control actions on the Fetch Candidate profile, and consolidate general settings, streamlining setup and maintenance for HiredScore integrations.
Business Benefit
This update significantly improves implementation efficiency and reduces configuration time by converting numerous setup steps into centralized self-service configuration tabs within the
HiredScore Tenant Setup
task. Implementers can now directly manage complex configurations, including communication templates, data mapping, and the Hiring Manager Dashboard workflow, all in one place. This simplifies critical setup steps, reduces the potential for error, and results in faster deployment.
Changes
New tabs and sub-tabs are available on the HiredScore Tenant Setup task. This task contains field labels that correspond directly with HiredScore terminology.
Changes submitted here will impact your account's configuration in HiredScore. If you have an existing setup, it will be overridden by the new changes, including any custom rules or filters. Please note that your changes can take between 10-30 minutes to display in the HiredScore UI. In some cases, this may take longer.
System & Integrations Tab:
  • We add a new
    General Settings
    sub-tab that allows you to:
    • Add
      Company Aliases
      .
    • Specify the
      Company Logo File
      and
      External Career Site
      URLs.
    • Configure the
      Supported Countries
      and
      Job Requisition Statuses
      that are included in the HiredScore interface and that have HiredScore services applied (Spotlight and Fetch).
    • Enable or disable Grading (Spotlight)
      on all supported job requisitions for the tenant.
    • Add
      Favorite/Restricted Organizations
      .
    • Configure select
      Grid Preferences
      , including the ability to download candidate lists and deep links to Workday.
    • Configure
      Candidate Data Preferences
      to indicate when a candidate should be shown as a current worker and/or a rehire.
    • Enable the
      My Stats
      feature on the HiredScore Recruiter Home Page.
  • We add a new
    Job Application Business Process Export and Sync
    sub-tab that allows you to sync the
    Job Application
    business process in Workday with HiredScore. This enables the HiredScore application and logic to mirror and enforce the same process and conditions within the application.
  • We add a new
    User Management
    sub-tab that enables you to create HiredScore users, edit existing users, and deactivate users. HiredScore provisions users automatically based on their association to supported job requisitions.
  • We add a new
    Data Mapping - Candidate, Job Application, Job Requisition
    sub-tab that allows implementers to map Workday business objects to HiredScore fields, which are then used for data processing and within the application.
  • We add a new
    Data Mapping - Job Levels
    sub-tab. Job level mapping is used in HiredScore functional areas such as Talent Mobility and Fetch. The mapping provides context for an organization's ordering of their job levels. Implementers can map the values of Workday business objects to a HiredScore numeric order value (1-20, with 1 as the lowest seniority). You can select 1 of these business objects to represent your organization’s job level ordering:
    • Management Level
    • Job Level
    • Job Profile
    • Compensation Grade
  • We add a new
    Data Retention Policies
    sub-tab that enables you to select 1 of 4 possible policies to apply to data retention, as well as the period for each supported country. HiredScore doesn’t automatically mirror Workday purging and retention configuration, so organizations must select a HiredScore-specific policy. Depending on the selected policy, HiredScore purges all records and entities related to the candidate, including job applications and prospect data. All data for the candidate is deleted and is no longer available in the HiredScore database or application.
  • We add a new
    Data Export to HiredScore
    sub-tab that enables you to initiate and monitor the transfer of data from Workday to HiredScore. This functionality is only available after you complete and authenticate the necessary integration configuration and RaaS setup steps, and is primarily used for the purposes of implementing HiredScore. When you add new supported countries on the
    General Settings
    tab, the data export for these countries will happen automatically.
  • We add a new
    Spotlight Grades Integration
    sub-tab. This feature allows you to address any grades that weren’t sent during the implementation process prior to going live.
AIRC Functional & UI Tab:
  • On the
    AIRC Functional & UI
    tab, we add a new
    Reverse Fetch
    sub-tab that allows you to enable Reverse Fetch, which enables recruiters to find other matching job requisitions for a candidate. You can configure the filters used by Reverse Fetch, such as the maximum recommendations per candidate and job requisitions at specific stages.
  • We add a new
    Fetch Profile UI
    sub-tab that allows you to configure the singular, main, and mass actions that are available on Fetch profiles in the UI.
  • We also add a new
    Email Communication Templates
    sub-tab that enables implementers to edit the default message templates for these emails in all supported HiredScore UI languages. These emails are available from the HiredScore user interface, based on your enabled products/features:
    • Contact Fetch candidate
    • Share Fetch candidate with colleague
    • Share multiple Fetch candidates with colleagues
    • Share Fetch candidate with hiring manager
    • Share multiple Fetch candidates with Hiring Manager
    • Contact candidate with reverse fetch recommendations
    • Contact Global Talent Search lead
    • Share job applicant profile with colleague
    • Share multiple job applicant profiles with colleague
    • Share job applicant profile with Hiring Manager
    • Share multiple job applicant profiles with Hiring Manager
    • Share job applicant with hiring team via Hiring Manager Dashboard
    • Share multiple job applicants with hiring team via Hiring Manager Dashboard
    • Notify hiring team about job applicant awaiting review
    • Notify hiring team about multiple job applicants awaiting review
    • Contact worker and invite to apply - Internal Fetch
    • Contact worker’s manager - Internal Fetch
    • Contact worker’s HR manager - Internal Fetch
    • Contact req’s talent manager - Internal Fetch
  • We also add a
    Talent Network Fetch
    sub-tab that allows implementers to activate this HiredScore functionality in Workday, which integrates with and recommends Randstad leads in Fetch. To activate Talent Network Fetch, contact Workday Professional Services after signing the agreement with Randstad.
Internal Fetch Tab:
We add a new
Internal Fetch
tab that enables implementers to configure how employees are identified and recommended using these fields:
  • Exclude Employees by Job Levels
  • Fetch Employees from Maximum Distance
  • Fetch Maximum employees per job requisition
  • Minimum time in current role
  • Performance Scale
  • Minimum Performance Rating
  • Maximum Compensation Grade Advancement
  • Internal Fetch Policy Exceptions
    • Minimum Time in Role Exception
      • Excluded Pools
      • Minimum Time in Role for Excluded Pools
    • Maximum Compensation Grade Advancement Exception
      • Excluded Pools
      • Maximum Compensation Grade Advancement for Excluded Pools
HM<>TA Collaborator Tab:
We add a new
HM<>TA Collaborator
tab that enables implementers to configure settings for the Hiring Manager Talent Advisor Collaborator (also known as HMTAC or the HM-TA Collaborator) MS Teams functionality.
  • HM Dashboard Settings
    • This sub-tab enables you to configure the Hiring Manager Dashboard, which is the dedicated user interface for hiring managers to review and action candidates. This includes which phases to show and allowed actions for Hiring Managers.
  • HM Dashboard Grid
    • This sub-tab enables you to configure the primary UI settings of the candidate grid in the Hiring Manager Dashboard, including the columns and filters to display.
  • HM TA General Settings
    • This sub-tab enables you to specify
      Job Requisition Filters
      :
      • Job Requisition Created From
      • Job Requisition Status
      • Evergreen Requisition
      • Countries to Exclude
      • Job Levels To Exclude
    • The
      Soft Launch
      section allows implementers to test HMTAC functionality and do a limited rollout with a small group of users before making it available to the entire organization. You can add specific individuals (using the
      Primary Recruiter
      ,
      Hiring Manager
      , and
      Recruiter Assistant
      fields), to a test group of up to 30 users. After testing and before deploying to all users, remove the users selected in this section and leave the fields blank.
  • MS Teams, Channels, Tabs
    • This sub-tab enables you to configure the HMTAC team name, the team members (for example, the hiring manager and primary recruiter), and the members and owners of the shared requisition channel. You can also configure the Hiring Manager Dashboard’s tab name and description, and up to 10 custom links, which can direct users to Help Center resources.
  • These sub-tabs enable you to configure templates for HMTAC messages in JSON format using the Microsoft Adaptive Cards Designer:
    • Welcome Message Template
    • Alignment for Recruitment Template
    • Job Requisition Posted Internally Template
    • Job Requisition Posted Externally Template
    • First Candidate to Review Template
    • Open Tasks Template
    • Provide Interview Feedback Template
    • Candidate Offer Template
    • Job Requisition Filled Or Closed Template
    • Recruiter Job Requisition Progress Template
    • Recruiter Welcome Message Template
  • The
    Activate HMTA
    sub-tab allows you to enable the HMTAC product and its configured flows after you set up the MS Teams integration.
Setup: What Do I Need to Do?
New customers who have a tenant connected to the HiredScore integration and who haven’t yet configured the relevant domain should follow these steps:
  1. Access the
    Set Up: HiredScore Tenant Setup
    domain.
  2. Enable the
    HiredScore
    functional area.
    1. From the related actions menu of the HiredScore functional area, select
      Edit
      >
      Enable
      .
    2. Click
      OK
      and
      Done
      .
  3. Configure Domain Security Policy.
    1. From the related actions menu of the
      Set Up: HiredScore Tenant Setup
      domain select
      Domain
      >
      Edit Security Policy Permissions
      .
    2. On the
      Report/Task Permissions
      section,
      Add
      a row and enter
      Implementers
      as a
      Security Group
      .
    3. Select the
      View
      and
      Modify
      check boxes.
    4. Click
      OK
      and
      Done
      .
  4. Enable Domain Security Policy.
    1. On the
      View Domain
      page of the
      Set Up: HiredScore Tenant Setup
      domain, click the related actions menu next to the magnifying glass beside
      Domain Security Policy
      , and select
      Domain Security Policy
      >
      Enable
      .
    2. Click
      OK
      and
      Done
      .
    3. Access these domains and repeat steps
      a
      and
      b
      :
      • Set Up: HiredScore Tenant Setup - Recruiting
      • Set Up: HiredScore Tenant Setup - Talent Optimization
        (only Talent Optimisation customers who want to use Internal Fetch must configure this domain.)
  5. Activate Pending Security Policy Changes.
    1. Access the
      Activate Pending Security Policy Changes
      task.
    2. Enter a
      Comment
      .
    3. Select the
      Confirm
      check box.
    4. Click
      OK
      .
  6. Access the
    HiredScore Tenant Setup
    task and configure the settings.
What Happens If I Do Nothing?
The new HiredScore tenant setup functionality won't be available in your tenant and you won't be able to use the tasks.
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