Concept: Expense Protect
Afhankelijk van de abonnementsserviceovereenkomst van uw organisatie moet u mogelijk aanvullende stappen ondernemen om deze functie in te schakelen. Zie dit Community- artikel voor meer informatie.
Expense Protect uses machine learning to assess expense report lines and provide risk levels
and insights, enabling you to identify problematic expenses. Expense Protect can help
reduce the number of expense reports you need to review manually to expedite:
- Approvals.
- Reimbursements.
- Settlements.
You need at least 10,000 submitted expense report lines in
your tenant to enable Expense Protect. Expense Protect uses historical data patterns to
identify trends, develop expense insights, and continuously refine the machine learning
model for further improvements. When you select a country to exclude from data
collection, Expense Protect isn't available for expense reports of payees in that
country. This can also result in an insufficient number of required expense
reports.
Risk Scores
Expense Protect uses risk scores as the basis for a risk evaluation. These values lie
between 0-100. These scores help identify anomalous expense report lines in expense
reports that aren’t in
Draft
status. When you submit an expense report,
Expense Protect assigns a risk score to each expense report line. After evaluating
all scores, it assigns the highest risk score to the expense report level.The risk score indicates how anomalous the expense report is relative to all other
expense reports in your organization. Example: The predicted amount for air travel
to India is 2,420 USD. An employee submits an expense report for 9,782 USD. Expense
Protect detects a deviation in the expense report compared to 95% of similar expense
reports in your organization. Expense Protect then assigns a risk score of 95 to the
expense report.
To identify anomalous expense reports, you can build custom reports using these
report fields on the Expense Report Line business object:
- Duplicate Expense from Expense Protect
- Risk Score
- Risk Score for Amount Anomaly
- Risk Score for Duplicate Expense
- Risk Score for Incorrect Expense Item
- Suggested Expense Item
Expense Protect uses these models:
- Amount Anomaly: Predicts an expected amount for a given expense item, compares the expected amount with the data on the expense report, and returns a risk score that reflects the difference between the input amount and the predicted amount.
- Duplicate Expense: Detects duplicate nonitemized expenses against paid expenses. The machine learning looks back at 6 months worth of expenses in your tenant to detect duplicate expenses. Expense Protect evaluates paid expenses with these matching values:
- Amount
- Currency
- Date
- Expense Item
- Payee
- Incorrect Expense Items: Compares the probability of the expense item that you select with the probability of alternatives based on the data in the report. Expense Protect returns a risk score that reflects the likelihood that the expense item should change.
Risk Levels
Risk levels and insights help you identify discrepancies, such as expenses that:
- Aren’t compliant with your expense policy.
- Exceed defined spend thresholds.
You can configure a display setting for risk levels to help guide your experience based on
risk score and the risk threshold for your organization. You can define expense risk
levels using risk scores on the
Maintain Expense Risk Level
Configuration
task. Workday provides default risk levels and ranges
for each model.Approvers and reviewers can view the expense data that Expense Protect evaluates in these
columns on the
Expense Report Work Area
report:- Risk Insights
- Risk Level
This information also displays in the expense line details received in the Inbox.
In the
Risk Insights
column, Workday displays 1 or more of these
categories for expenses with medium and high risk levels:- Amount Anomaly
- Duplicate Expense
- Incorrect Expense Item
For incorrect expense items, a recommended expense item displays on the expense line
detail in the
Suggested Expense Item
field.Workday displays a
Pending
risk level when an error occurs while generating a
risk score. You can manually regenerate a risk score using the Generate
Risk Score for Expenses
task.