Travel Agent Tools
Each Travel Agent skill is made up of different actions a user can take, called tools. Tools are an abstraction layer (facade) over Workday APIs that the agent calls to perform tasks.
This topic contains Travel Agent tool names, descriptions, and limitations, grouped by the skill they're associated. You can also view this information - along with security requirements for each tool - directly in Workday by accessing the
View Security for Agent Skill
report. Conversational Travel Agent
Tool | Description | Limitations |
|---|---|---|
get_user_context_tool | Retrieves the user’s traveler profile, including name, work email, phone, home city, job title, organization, date of birth, and gender. Enables users to search and book flights, hotels, and cars; this operation is read-only and doesn’t create or modify profile data. | Saved travel preferences or loyalty programs are retrieved separately. |