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Administrator Guide
Last Updated: 2026-01-09
Set Up Reminder Notifications

Set Up Reminder Notifications

Have the
settings.admin
 permission.
You can set up reminder notifications to automatically send email alerts for these scenarios:
  • Work Order End
  • Contractor Ratings
These reminders ensure that users receive a notification when a specific time-based condition occurs. Users will be able to see what steps they need to take in the notification content.
The content and recipients for these reminder notifications are based on the
Work Order: End Reminder
 and
Work Order: Feedback Request
 notification templates on the
Notifications
 page of your tenant. For more information about notification templates, such as customizing recipients for them, see, Edit Notifications.
  1. From the header, select
    More
     >
    Company Settings
    .
  2. From the
    Communication
     section, select
    Reminder Notifications
    .
  3. Click
    +Add
    .
  4. Complete the task:
    Option Description
    Days
    Enter the number of days before or after the condition date to send the notification.
    Prior
    Select to send the notification prior or after the amount of days you entered in the
    Days
     field.
  5. Click
    Save
    .
VNDLY sends an email notification to the selected recipients or user groups according to the scenario, condition, and timing that you configure.
You can create an email reminder with these values:
Field
Value
Scenario
Contractor Ratings
Condition
Work Order Start
Days
7
Prior
After
VNDLY sends an email reminder for contractor ratings 7 days after a work order starts. Users will see instructions in the notification they receive.