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Administrator Guide
Last Updated: 2024-03-08
Refund Students

Refund Students

Configure:
  • The Student Refund Rule payment election.
  • Override Payment Types to prenote student debit accounts.
  • The
    Pending Student Refund Event
    business process in the Student Financials functional area. See: Steps: Configure Business Process Definitions.
You can generate refunds for students with credit balances, after applying charges from:
  • Refundable Payments.
  • Financial aid awards.
  • Sponsor contract payments.
You can also refund parent borrowers of PLUS Loans when the balance option on the loan application specifies the borrower as the payee.
Workday enables you to refund:
  • A student's entire on-account balance.
  • Certain types of payments only.
  • Partial amounts of specific payments.
  1. Access the relevant task:
    Option Description
    Generate Pending Student Refunds
    Enables you to refund multiple students at once. You can refund students the full amount of each payment type that you select.
    To exclude students from a refund, in the
    Additional Criteria
    section, select a report with an Exclude from Refunds tag and a data source of
    Students
    .
    Create Pending Student Refund
    Enables you to refund 1 student. You can select individual payments to refund and specify how much of each payment to refund.
  2. In the
    Student Selection Criteria
    section, define the population to refund.
  3. In the
    Payment Selection Criteria
    section, identify the types of payments to refund.
  4. When you clear the
    Reassess these accounts
    check box, Workday bypasses reassessment and refunding of any out-of-date student financial accounts.
  5. (Optional) As you complete manual student refunds, consider:
    Option Description
    Process Refund as Check Override
    Select this check box to generate the refund as a check, regardless of the original form of payment.
    Refund Amount
    Enter a part of the
    On-Account Payment Balance
    to retain a portion on the student account.
The refunds are ready for settlement. When the settlement completes, Workday issues direct deposit refunds according to the student's payment elections. Workday generates checks when:
  • The payment type for the Student Refunds election is
    Check
    or the election doesn't have a bank account.
  • The student doesn't have any payment elections.
  • Refunding parents for PLUS Loans.
You can view the refund details by accessing:
  • The
    Find Pending Student Refunds
    report for the company associated with an academic unit.
  • The
    Account Transactions
    report on the
    Student Financials
    profile group of a student profile.
Settle the pending student refunds. Workday creates these operational journals for settlement funds posting to student accounts:
  • Debit: Unapplied On-Account Payments
  • Credit: Cash