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Administrator Guide
Last Updated: 2026-08-07
Troubleshooting: Invalid ID Value Errors for ISIR Reject Reason Codes

Troubleshooting: Invalid ID Value Errors for ISIR Reject Reason Codes

This topic provides strategies for diagnosing and resolving Invalid ID Value errors when you import ISIR files into Workday. These errors typically occur when the incoming file contains reject reason codes or comment codes that don't have a corresponding entry or the correct reference ID in your tenant configuration.
Access the integration event for the failed ISIR load and download the diagnostic audit file to identify the specific record and field causing the error. Examples: Reject Reason 1and Comment Code 1.

Potential Causes and Solutions

Cause
Solution
Incorrect federal school code policy
Ensure the federal school code on the incoming ISIR is correctly mapped to an academic unit in your tenant. You can validate this on the
Maintain Federal School Code Policy
 task. Workday may fail to validate associated reason codes for unrecognized school codes.
Integration user permissions
Ensure the integration system user (ISU) for the
ISIR File Inbound
integration template has been granted permissions to the
Manage: Financial Aid Data Loads
 and
Manage: ISIR - USA
 domains.
Invalid code
Verify that loaded transactions contain valid comment codes and reject reason codes for the relevant award year. Workday delivers standard codes, but new award years, such as 2024-2025 and later, may introduce new or replaced fields or removals. Refer to the
FAFSA Specifications Guide
 for the relevant award year on the
StudentAid.gov
 website.
Use the
View Changed Fields for 2024-2025 Consolidated Appropriations Act
 report to identify if the error is caused by a code that has been removed or replaced in response to the FAFSA Simplification Act.
If the codes are valid according to the Department of Education but still returning an error, you may need to refresh financial aid data. Access
Refresh Financial Aid Based on Configuration Changes
 task and select
Refresh ISIR and NSLDS Transactions
 to update access and associations for the current academic structure.
Missing student identification information
If the error relates to student identification, run the
1098-T Audit Report
 to identify students missing Taxpayer Identification Numbers (TINs) or Social Security Numbers (SSNs), as these are critical for matching ISIRs to students.
You also should verify the student’s first name and last name and the FAFSA universally unique identifier (UUID) for the ISIR transaction, as Workday also uses these specific fields for matching.