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Administrator Guide
Last Updated: 2023-06-23
Override Disbursements

Override Disbursements

Security:
Manage: Disbursement Override
 domain in the Financial Aid functional area.
Workday enables you to use your professional judgment as a financial aid administrator to override an eligibility condition that prevents a student from receiving a financial aid award. Typically, students must meet all of the eligibility conditions required for an award in order to receive it. However, special circumstances can arise where you want the student to receive the award even if they don't meet all of the conditions.
Example: You can override eligibility conditions when a student:
  • Has a disbursement hold that prevents them from receiving a scholarship.
  • Needs to receive an award before its intended disbursement date.
  • Misses the disbursement window. Students can miss this window if they switch into a program of study after awards have already disbursed for that program.
When you override an eligibility condition, you also bypass other disbursement logic such as:
  • Anticipated disbursement dates.
  • Eligibility calculations.
  • Common Origination and Disbursement (COD) checks.
If you override an eligibility condition with a disbursement failure reason of
COD
, the Common Origination and Disbursement (COD) system will likely reject the award again.
  1. Access the
    Disbursement
     report on the
    Financial Aid
     profile group of the student profile.
  2. Drill down on the anticipated disbursement amount in the
    Total Anticipated Disbursements
     column of the student award item.
  3. From the related actions menu of the anticipated disbursement, select
    Student Anticipated Disbursement
    Override Disbursement Conditions
    .
Workday disburses the award for the student. To review override details, drill into the
Total Amount Disbursed
 column and select the magnifying glass.